Customer Service Administrator

1 week ago


Chichester, West Sussex, United Kingdom LSL Property Services plc Full time
Direct Life are looking for dynamic, innovative and passionate people to join the team

About Direct Life
We are one of the UK's leading Life Insurance outsource and technology suppliers.

With over 30 years of experience, we put our customers at the heart of everything we do and are passionate about providing the best technology and services to financial advisersto help them work more efficiently.

In addition, we provide systems and support to enable customers to buy online quickly and easily.


Direct Life are a small, supportive, and innovative company which also benefits from the advantages of a large and established corporate partner, LSL Property Services.

LSL Property Services are one of the largest providers of financial services which includemortgages, non-investment insurance products, lettings, and conveyancing.


About the role
Initial training will take place in our office which is based in Chichester city centre.

After the successful completion of your initial training, which normally takes approximately 6 weeks, you will be offered the opportunity for hybrid working.

Hybridworking means you'll have 3 days working in the office and two days working remotely (if you have the appropriate set up).


The working hours are full-time, 37.5 per week, either working 8am to 4.30pm or 9am to 5.30pm Monday to Friday.

The starting salary is
£21,000 per annum with the opportunity for further training and career development.

About you

  • Delivery of service excellence
  • Ability to organise and prioritise own workload
  • Proficiency in the use of IT systems
  • Attention to detail
  • Excellent written and verbal communication, literacy and numeracy
  • Ability to work on own and within a team.

Benefits for working for Direct Life

  • Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.
  • Access to Choice Discounts, an employee portal offering a huge range of money saving offers and discounts at high street brands.
  • Access to Choice Benefits, where you can make large savings on extra holiday, dental insurance and much more.
  • Employee Assistance Programme through Health Assure, offering support for physical and mental health, wellbeing resources, and much more.
  • Life and Private Medical Insurance.
  • Pension Scheme.


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