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Customer Service Administrator
4 months ago
We are seeking a confident and motivated individual to join our friendly Customer Service Team in Chichester. Our client is known for their high-quality products and year-on-year sales growth. As they expand their business, they are offering an exciting opportunity to work in a fast-paced and dynamic environment where hard work and commitment is recognised.
Responsibilities:
- Keeping customers updated on existing orders.
- Processing orders and repeat orders on the computer system.
- Liaising with colleagues, primarily the purchasing team, to ensure smooth progress of orders through to distribution.
- Coordinating customer returns and credits.
- Speaking with people confidently on the phone.
- Ensuring timely response to all internal and external customer queries.
Key Skills Required:
- Computer literacy in Microsoft Word, Excel, and Outlook, with the ability to learn bespoke systems and programmes.
- Friendly and ambitious with an excellent telephone manner and communication skills.
- Ability to work well under pressure and in a busy office atmosphere.
- Confident, approachable, and able to handle a large volume of sales calls and customer queries.
- Quick, accurate, and efficient in processing sales orders.
- Flexible and capable of multitasking.
- Strong problem-solving skills and organisational abilities.
- Proactive and detail-oriented.
Working Hours:
Monday to Friday, 8am - 6.30pm (hours to be worked between these times)
Benefits:
- 25 working days of paid holiday, plus Bank Holidays.
- Immediate start date.
- Free Parking
If you are enthusiastic, organised, and ready for a new challenge, then this could be the perfect role for you. Join our client's dynamic team and contribute to their continued success. Apply now to be a part of a company known for its innovation and excellence in the engineering industry.
Our client is an equal opportunity employer. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
