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Food & Beverage Team Member

3 months ago

Templepatrick, United Kingdom Loughview Leisure Full time

We are looking for daytime and evening /weekend staff for our bars and restaurants, who enjoy talking to guests and providing an excellent standard of customer service whilst providing high standards of food an beverage service to our hotel guests.


About The Role
-
Primary Duties & Responsibilities:

  • The provision of quality food and beverage products to a diverse client base.
  • General cleaning duties within kitchen and public seating areas.
  • Responding to management instructions
  • Ability to work on own initiative and as part of a team.
  • Ability to work under pressure in a busy customer focused environment.
  • Ability to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events desirable
  • Ensure compliance of brand standards
  • Commitment to delivering high levels of customer service
  • Welcome guests in a polite and friendly mannerfollowing policy for customer details
  • Manage guest queries in a timely and efficient manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service.
  • Upsell with latest departmental incentives
  • Strive to achieve departmental targets.
  • Prepare set ups for tables and/or rooms.
  • Compliance with cash handling procedures
  • Maintain a high standard of hygiene/cleaning in restaurant/back of house areas.
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Comply with local licensing laws.
  • Assist other departments wherever necessary and maintain good working relationships.
  • Compliance with company grooming standards.
  • Compliance with company phone policy
  • Compliance with company smoking policy.
  • Compliance with food hygiene regulations
  • Awareness of food allergens and follow company procedures.
  • Any other reasonable management instructions

Required Criteria

  • Educated to GCSE level or equivalent
  • Good communication skills
  • Right to work in UK
  • Good understanding of English language

Desired Criteria

  • 6 months food and beverage experience

Skills Needed

About The Company


Loughview Leisure Group invites travelers to experience an unmatched hospitality journey, spanning three distinctive properties that echo the rich culture and charm of Northern Ireland.

Firstly, the prestigious
Ten Square Hotel in Belfast stands as a beacon of urban sophistication.

As a 4-star establishment nestled in the heart of the vibrant city, it seamlessly marries relaxed elegance with a heartfelt welcome.

Known both locally and nationally, Ten Square has carved its niche not just for its unparalleled location but also for an ambiance that resonates with an authentic spirit of hospitality.

Every luxury bedroom has been crafted with meticulous attention, ensuring guests experience a comforting retreat amid the city's hustle.


A short distance away in Newtonabbey, the
Chimney Corner Hotel encapsulates what it means to offer value without compromising on comfort.

As a 3-star jewel in the hospitality crown of Greater Belfast, this hotel is a testament to the fact that luxury isn't always about price.

With its commendable facilities and an array of comfortable rooms, Chimney Corner offers guests an indulgent stay that doesn't weigh heavy on the pocket.


Company Culture


Lastly, for those yearning for a serene escape, the doors of our hotel in the
Kingfisher Country Estate are always ajar.

Set amidst a sprawling 220 acres of wooded parkland, it's not just a hotel, but a realm of tranquility.

Golf enthusiasts will particularly relish its proximity to the championship Templepatrick Golf Course, a canvas of green that challenges and delights in equal measure.


With Loughview Leisure, every journey, be it a city escapade or a countryside escape, promises to be a memory etched in luxury, comfort, and unmatched hospitality.


Recognised not only for our exceptional guest experiences but also for our commitment to employee growth and satisfaction, we proudly wear the badge of a 'Great Place to Work'.

Our team is the heart and soul of our establishments, continuously elevating the standard of service and forging memorable connections with guests.


If you have the spirit of service, a passion for excellence, and a desire to be part of a close-knit team that values collaboration and personal growth, then we invite you to join our family.

Embark on a fulfilling career with Loughview Leisure and shape the future of hospitality with us.

Company Benefits


At Loughview Leisure Group, we believe that excellence isn't just about where you work, but also about how you're valued.


While we pride ourselves on being a great place to work, it's our comprehensive suite of benefits that truly sets us apart.

Every member of our team enjoys not only a stimulating and supportive work environment but also a range of perks designed to enhance their personal and professional well-being.

From continuous learning opportunities to competitive compensation pack