Administrator
2 weeks ago
Transport Administrator, Tamworth, West Midlands
Resolve Recruitment are proud to be working with one of the UKs leading pharmaceutical distributors. Due to continued growth our client seek a number of Transport Administrators to work from their Tamworth site.
Shift:
midday to 2000pm Monday to Friday
Overview:
- You will be responsible for managing the day to day transport operation with a focus on the quality, H&S and transport compliance on site (training provided).
- You will be responsible for ensuring that client deliveries are processed and booked in with customers in a timely and correct manner, providing ongoing support using various IT systems, answering queries and ensuring our drivers have all the information they require.
Responsibilities:
- Ensuring that all drivers are prebriefed and debriefed in conjunction with the debrief process using various systems (TMS, Verilocation, Tachomaster, Odyssey, Fleet Check), and that all paperwork is accurately completed and signed
- Dealing with any problems that arise, communicating effectively to resolve and ensure all deliveries and collections are made on time and in full. Making sure the individual is always available to assist drivers with their queries when out delivering
- Providing an excellent service to our internal and external customers, both for incoming and outbound calls
- Ensuring inspections, servicing, MOT's and defects are completed in line with DVSA regulations
- Holding responsibility for the management of Health and Safety on site including a focus on the reduction of the number of accidents and incidents
- Responsibility for aspects of the MHRA and Road haulage legal compliance as delegated by Distribution Centre Manager
- Ensuring that outstanding service is delivered to customers, both internal and external with a clear focus on excellent customer care, acting as a brand ambassador
- Managing Delivery bookings by contacting any delivery point that require goods to be booked in, liaising with Distribution Centre Manager to ensure correct times are obtained to ensure best optimisation of vehicles
- Assisting with labour management, controlling agency requirement and spend on a weekly basis, working with the transport team to ensure vehicles are manned up with fully trained drivers, hours are utilised and overtime reduced to the company target
- Responding to internal vehicle chill alerts, managing deviations and temperature excursions as delegated
- Data inputting, maintaining documents and managing numerous spreadsheets and reports
- Managing depot security by completing random personnel and vehicle searches
- Providing general administration duties and support to the Transport Department
- Supporting cross dock operations, loading and unloading using FLT
- Ability to support on road with deliveries in case of staff shortages, or emergencies
- Carrying out initial HR Meetings with Team mates at the appropriate level such as Investigation Meetings or Return to work Meetings
- Leading engagement on site throughout variety of approaches, being creative and proactive
Skills:
- A minimum of 12 months within a busy administration/office environment (transport/freight/logistics advantageous)
- Excellent communication skills, ability to multitask and prioritise workload
- Ability to work under pressure in a fastpaced environment
- Positive attitude with dealing with challenge and change
- Excellent administration skills with strong attention to detail
- Excellent MS Office Skills including word, excel, PowerPoint and outlook
- Outstanding customer service skills
Key:
Transport Operator, Transport Planner, Transport Team Leader, Transport, Tamworth, West Midlands.
IND1
Job Types:
Full-time, Permanent
Salary:
£24,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Onsite parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kingsbury, Warwickshire: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Reference ID:
JS-TA-TAM
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