Infrastructure Services Administrator

2 weeks ago

London, Greater London, United Kingdom Battersea Dogs & Cats Home Full time
More details

The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.

Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.

We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.



What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees

These include:

  • 28 days of annual leave (plus 8 days paid public holidays) per year
  • Discounted gym memberships and cycle to work schemes
  • Employee Assistance Programme and access to Wellbeing Resources.
  • Generous pension contributions – up to 10% employer contribution
  • Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
  • Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees.

During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.


Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working.

This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.


Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation.

We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us.

We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we'll talk to you about any workplace adjustments you may need to help you perform at your best.

If you would like to talk more about this, please contact or call us on

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help.

We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that's just right for them.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

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