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Risk Support Coordinator

4 months ago


Altrincham, Trafford, United Kingdom Fircroftgms Full time

Are you looking to grow your career whilst maintaining a good work-life balance? NES Fircroft is continuing to grow, and we're interested in hearing from you.

In a work environment with initiatives such as our Global Belong Group and our Well-being committee, where everyone knows the value of a healthy work-life-balance you can shape your career to match your current state of life.

We are looking for an Assignment Support Coordinator to join our Houston office.
Responsibilities

Manages the contractor pre-mobilization and onboarding processes, ensuring tasks are completed within the appropriate timeframes and approvals sent via the relevant manager and payroll team.

Tracks progress of all processes during the placement lifecycle by setting up tasks on Bullhorn or maintaining and updating spreadsheets, ensuring these are adhered to compliantly.

Promptly liaises with third party providers during the onboarding process, to organize medical checks, for example.

Builds and maintains rapport with the contractor during the onboarding process and throughout the lifecycle of the placement ensuring the most appropriate communication methods are used.

Remains abreast of all process and legislative changes communicated by the Commercial team or Assignment Support team manager.
Understands each client's requirements and relevant country legislation.
Manages and logs queries sent to the shared mailbox in a timely manner and prioritizes these accordingly.
Demonstrates team work to achieve all area/discipline/client demands to ensure consistency of service.

Manages the off-boarding process and ensures placements are closed on Bullhorn and department forecasts are up to date in a timely manner to minimize the Company's exposure to risk.

Accurately produces and delivers weekly reports via DMCC to facilitate and track regional contractor status.

Follows up on issues that the reports flag up when appropriate and works with relevant consultant to resolve, for example, contractors whose placements have expired.

Produces ad hoc reports via DMCC or populates spreadsheets to support the business with client requests, for example, rate breakdowns.


Experience:
Previous experience onboarding employees.
Strong communication skills
Strong attention to detail
Previous experience initiating drug/background screens.
Outgoing and confident personality with a proven track record in an administrative or customer service Role
Team player who can also take initiative and work in an autonomous fashion.
Ability to manage confidential or sensitive information.
What you'll get in return:
~22 days of PTO
~ Festive Shutdown - closed from Christmas to the new year.
~10 paid bank holidays
~ Hybrid schedule
~ Half day Fridays
~100% medical benefits covered.

Join us and deliver a brighter tomorrow
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