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Customer Experience Executive
3 months ago
Customer Experience Executive
We are seeking a Customer Experience Executive to develop our customer journey, support and service experience.
Brixx is a growing SAAS business aiming to make financial forecasting and business modelling accessible to businesses and entrepreneurs globally and this role would suit someone that is a customer-focused, commercially aware individual with an interest in software and finance.
Required Experience
- 13 years' proven experience in a CX software customer support/technical support related role, with particular focus on the Customer journey
- Educated to A Level, or equivalent professional experience
- Experience working with both technical and commercial teams
- Highly computer literate, with a passion for technology
- Strong problem solving abilities
Desirable Experience
- Knowledge of financial software and/or accounting principles
- Knowledge of SAAS/B2B business models
Location:
Henley on Thames, Oxfordshire
Salary:
Up to £25,000 dependent on experience
Work Authorisation:
United Kingdom (required)
Only suitable applicants will be contacted.
No agencies please.
Salary:
Up to £25,000.00 per year
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location:
One location
