Sales Administrator
1 week ago
The job holder will promote the business at all times ensuring the best customer experience whilst promoting an atmosphere of continuous improvement.
Key Accountabilities include:
- To work within a team to manage inbound and outbound administration activity, via electronic media and the telephone
- To handle customer order requests to their administrative completion, including the resolution of all discrepancies, returns and invoice queries.
- To demonstrate an excellent knowledge of Ideal products in order to drive sales activity and ensure customers' expectations are exceeded.
- To take ownership of calls and undertake the relevant tasks to complete the customer's requirements fully.
- To liaise with both internal and external customers to ensure excellent levels of service.
- To provide support to the team manager, participating in cross functional teams when required.
Essential requirements include:
- Well practised administrative skills with a good ability to multitask
- Well proven telephone skills, preferably gained in an order processing environment
- Time Management
- Experience of using computer based systems
- The ability to enter Data correctly and accurately
- Experienced team player
- The ability to work on own initiative
- A high standard of numeracy and literacy
- Good communication skills
- The ability to work well under pressure
Job Types:
Full-time, Temporary contract
Contract length: 9-12 months
Pay:
From £23,030.00 per year
Benefits:
- Canteen
- Company pension
- Employee discount
- Free parking
- Life insurance
- Onsite parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Experience:
- Sales administration: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- . Hull, HU5 4JN (required)
Work Location:
In person
Application deadline: 12/05/2024
Reference ID:
Sales Admin
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