Sales Administrator

1 week ago


Hull, Kingston upon Hull, United Kingdom Ideal Boilers Ltd Full time
JThis role involves being an ambassador for the company dealing with Sales enquires and calls into the business.

The job holder will promote the business at all times ensuring the best customer experience whilst promoting an atmosphere of continuous improvement.


Key Accountabilities include:

  • To work within a team to manage inbound and outbound administration activity, via electronic media and the telephone
  • To handle customer order requests to their administrative completion, including the resolution of all discrepancies, returns and invoice queries.
  • To demonstrate an excellent knowledge of Ideal products in order to drive sales activity and ensure customers' expectations are exceeded.
  • To take ownership of calls and undertake the relevant tasks to complete the customer's requirements fully.
  • To liaise with both internal and external customers to ensure excellent levels of service.
  • To provide support to the team manager, participating in cross functional teams when required.

Essential requirements include:

  • Well practised administrative skills with a good ability to multitask
  • Well proven telephone skills, preferably gained in an order processing environment
  • Time Management
  • Experience of using computer based systems
  • The ability to enter Data correctly and accurately
  • Experienced team player
  • The ability to work on own initiative
  • A high standard of numeracy and literacy
  • Good communication skills
  • The ability to work well under pressure
NO AGENCIES PLEASE.

Job Types:
Full-time, Temporary contract

Contract length: 9-12 months

Pay:
From £23,030.00 per year

Benefits:

  • Canteen
  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • Onsite parking
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Location:

- . Hull, HU5 4JN (required)

Work Location:
In person

Application deadline: 12/05/2024

Reference ID:
Sales Admin
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