Senior Associate-Digital Product Management

2 weeks ago

London, Greater London, United Kingdom American Express Services Europe Limited Full time

Job Title: Senior Associate-Digital Product Management

Company: American Express

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong. Join Team Amex and let's lead the way together.

Enterprise Digital & Data Solutions (EDDS) leverages technology, design, and data analytics to develop the best digital products, platforms, and personalization that allow Amex to deliver the world's best customer experience every day.

We are looking for an Associate Digital Product Manager to join the Enterprise Acquisition Products & Platforms (EAPP) team under the EDDS organization. The EAPP team is responsible for driving continuous revenue growth through seamless and modern onboarding experiences.

How will you make an impact in this role?

Joining as an Associate of Digital Product Management at American Express is, at its heart, about making a positive difference in people's lives by improving the products and journeys we offer, in more than 25 countries. Imagine for a minute that you see an advertisement for an American Express card that excites you. You click on the ad, check out the benefits, and decide to apply. You fill out the information about yourself in the application form, take a selfie or a video, upload a photo of your passport and a recent bank statement, and click submit. Seconds later, you're approved. The card is instantly available on your phone to use and start earning rewards or getting you access to restaurants and great travel experiences. This is the kind of experience you'll be working towards as part of our team – delivering on part of the application/onboarding journey. You'll help reduce the friction for people to apply for a card while ensuring we meet the complex set of regulatory standards in each country to protect against fraud and other criminal activity. Your responsibilities include:

  • Understanding and learning about our users' needs.
  • Translating requirements into coherent user stories using agile tools and methods.
  • Working with engineers on a day-to-day basis to execute requirements during the development process.
  • Driving delivery by troubleshooting issues, demystifying complex needs, and leading planning cycles in partnership with your leader and agile champions.
  • Delivering the product roadmap in collaboration with go-to-market, engineering, and design functions, often coordinating with other delivery teams.
  • Collaborating with local market teams to stay on top of market developments and the competition.
  • Partnering with engineering and design functions throughout the product lifecycle from ideation to delivery and ongoing iteration.

Minimum Qualifications:

  • Proven years of experience in a Product Management role or equivalent.
  • Proven understanding of UX principles and a passion for solving customer problems.
  • Experience in gathering and interpreting qualitative and quantitative product data.
  • Experience defining and writing user stories and acceptance criteria based on customer needs.
  • Proven understanding and/or experience in conducting experiments (A/B tests).
  • Strong written & verbal communication skills. You're able to articulate the reasons behind your work and adapt your communication style according to the needs and knowledge of each stakeholder - from design and engineering to business and marketing.
  • Strong collaboration & relationship skills – we are a relationship-oriented company that values diverse perspectives.
  • Ability to thrive in a fast-paced and agile environment, with competing resources and priorities, through the product life cycle from planning and development through to launch.

Preferred Qualifications:

  • University degree in Computer Science, Data Science, Product Design, or a similar field.
  • Familiarity with tools such as Figma, Mural, Jira, and Rally.
  • Interest in emerging technologies.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Support for financial-well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
  • Generous paid parental leave policies (depending on your location).
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Details

Primary Location: Onsite

Schedule: Full-time

Job Posting

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Additional Note for US Applicants: American Express does not currently utilize the AI capabilities of its application management platform in making employment decisions.

If you have a disability and would like to request an accommodation in order to apply for a position, please reach out through the appropriate channels provided on the company's official website.

  • Senior Associate-Digital Product Management

    2 weeks ago

    London, Greater London, United Kingdom American Express Full time

    Welcome to American Express - Leaders in Providing Exceptional BackingWhen you join Team Amex, you become part of a global community dedicated to supporting customers and colleagues alike. At American Express, we value recognition, leadership, and impact, offering you the opportunity to contribute to our success. Join us in upholding our commitment to...

  • Associate/senior Associate, Digital Consulting

    2 weeks ago

    London, Greater London, United Kingdom Alvarez and Marsal Full time

    DescriptionDepartment:Alvarez and Marsal's Digital and Technology professionals work with corporate clients, private equity firms and their portfolio companies to drive new forms of value creation - top and bottom-line growth - throughout the entire investment lifecycles. We help clients short circuit strategy through execution, drawing from new approaches...

  • Senior Product Manager

    2 weeks ago

    London, Greater London, United Kingdom RedCat Digital Full time £105,000

    Senior Product Manager | London | FinTech | Up to £105,000 Unicorn...FinTech...I am looking for a Senior Product Manager with either B2C Fintech experience or eCommerce (bottom of the funnel experience) to join a team dedicated to solving problems that customers love. In this role of Senior Product Manager, you will be a dedicated problem solver with an...

  • Senior Associate-Digital Product Management

    2 weeks ago

    London, Greater London, United Kingdom American Express Services Europe Limited Full time

    Senior Associate-Digital Product Management (12-Month Secondment)Company: Team AmexWhen you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague...

  • Senior Digital Manager

    2 weeks ago

    London, Greater London, United Kingdom Match Digital Full time

    Senior Digital ManagerUp to £50,000 (negotiable) + 6% bonus + benefitsLondon (hybrid or remote working)Our clientWe're continuing to search for exceptional talent to join a 2000-strong global health innovation company spanning healthcare, marketing, communications, and tech.With data at their core - driven by their 150-strong global team of Data Scientists,...

  • Senior Product Manager

    2 weeks ago

    London, Greater London, United Kingdom Sphere Digital Recruitment Full time

    Senior Product Manager - Academic Publisher - £60, ,000 + bonusCompany Leading global Academic and Scientific publisher of journals, books and magazines Constantly evolving & with a new Chief Solutions Officer, they are currently pushing to become a more evolved technology company. They have had huge growth within theirProduct function, and are now looking...

  • Digital Product Director

    2 weeks ago

    London, Greater London, United Kingdom Blu Digital Full time

    Digital Product Director - RetailLondonOur client is currently looking to recruit a Digital Product Director.You will lead the digital product team focussing on improvements to their digital proposition and focusing on improving their user experience capabilities.You will work with many departments and internal stakeholders including IT, Digital, Marketing,...

  • Senior Associate-digital Product Management

    2 weeks ago

    London, Greater London, United Kingdom Amex Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Senior Product Designer

    2 weeks ago

    London, Greater London, United Kingdom In Product Full time £85,000

    Job Description Senior Product Designer - £85,000 plus Stock Options - London Hybrid working 2 days a week in office As a Senior Product designer who will own the core experiences across web and mobile, you will initially work as the sole Senior Product Designer working across two core teams in the B2B and B2C space, with the opportunity to lead other...

  • Senior Product Designers

    2 weeks ago

    London, Greater London, United Kingdom In Product Full time £85,000

    Senior Product Designer - London Salary: £85,000 plus Stock Options Location: Hybrid working (2 days a week in office) Are you a Senior Product Designer ready to take ownership of core experiences across web and mobile? We are seeking an individual to be the sole Senior Product Designer across two core teams in the B2B and B2C space, with the...

  • Senior Product Manager

    2 weeks ago

    London, Greater London, United Kingdom Sphere Digital Recruitment Full time

    Senior Product Manager, CMS & Website - Trading - £75,000 - £90, % bonusA Global FS / Trading Network, specialising in Trading across all industries, owning some of the largest Trading sites in the world.Based in Central London, and this team currently operate 2 days per week in the office minimum.The Job Responsible for managing the CMS / Website product...

  • Senior Product Designer

    2 weeks ago

    London, Greater London, United Kingdom In Product Full time

    Senior Product Designer - £85,000 plus Stock Options - London Hybrid working 2 days a week in officeIn Product is partnered with a Scale-up business who have after a period of stability and reaching profitability they are experiencing a period of significant growth. This business has become the go-to partner in the B2B2C Health space, and their direct to...

  • Senior Product Designer

    2 weeks ago

    London, Greater London, United Kingdom In Product Full time

    Senior Product Designer - £85,000 plus Stock Options - London Hybrid working 2 days a week in officeIn Product is partnered with a Scale-up business who have after a period of stability and reaching profitability they are experiencing a period of significant growth. This business has become the go-to partner in the B2B Health space, and their direct to...

  • Product Manager

    2 weeks ago

    London, Greater London, United Kingdom Palladium Digital Full time

    We are on the lookout for a driven Product Manager to become part of our rapidly growing Product Practice. In this role, you will work with exceptional digital talent from various disciplines to create innovative, user-centric solutions for our diverse range of clients across multiple industries.Role : Product Manager (Manager grade)Reporting to : Product...

  • Senior Digital Designer

    2 weeks ago

    London, Greater London, United Kingdom HOVER SENIOR LIVING COMMUNITY Full time £80,000

    Design Network... particularly excited to be sharing this one with you If you want to play an active role in shaping the future of content design within one of the most well-known retail brands in the UK then you should check it out.Role: Senior Content Designer Large Retail & eCommerce business Salary: Up to £80,000 + Bonus + Benefits Location: Central...

  • Digital Product Owner

    2 weeks ago

    London, Greater London, United Kingdom Infopro Digital Full time

    Infopro Digital Group is recruiting a Global Product Owner D2C Ecommerce Website on a permanent contract to join the consumer automotive division, based near London or Sparkford England. As a leader in do-it-yourself information for the automotive, motorcycle, ATV, and lifestyle & hobbyist vehicles, Infopro Digital Automotive's consumer brands support DIY...

  • Digital Experts

    2 weeks ago

    London, Greater London, United Kingdom Palladium Digital Group Full time

    We are thrilled to unveil the launch of the Palladium Associate Network, an initiative that seeks to assemble a remarkable team of digital associates and contractors who are at the forefront of their fields. We are in search of the best-of-breed professionals who are ready to contribute their expertise to drive forward transformation and create exceptional...

  • Senior Digital Product Designer

    2 weeks ago

    London, Greater London, United Kingdom NFP People Limited Full time

    Senior Digital Product Designer We are working with an organisation dedicated to revolutionising registration in developing nations. We are seeking a Senior Product Designer to play a pivotal role in their mission. Position: Senior Product Designer Location: Remote, Europe, Africa Hours: Full-time, Flexible Salary: £78,000 Contract: 12 Month Consultancy...

  • Associate Digital Product Manager

    2 weeks ago

    London, Greater London, United Kingdom Goldman Sachs Full time

    The Client Onboarding Digital Product Manager role is responsible for the end-to-end Client Onboarding Experience with Goldman Sachs Transaction Banking. This includes the strategy through implementation of digital products to enable Client Self-Service capabilities and Operations tooling to simplify and automate the steps needed to Open Accounts, Enable...

  • Digital Marketing Manager

    2 weeks ago

    London, Greater London, United Kingdom Moriati Digital Recruitment Full time

    Are you a seasoned Digital Marketing expert looking to make a significant impact? Our client, a respected trade association and auditing business , is seeking a dynamic Digital Marketing Manager to lead their online presence and engagement strategies.Visual Content Creation: Develop visually appealing assets for digital campaigns to captivate audiences and...