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Interaction Designer

4 months ago

Croydon, Cambridgeshire, United Kingdom Alexander Mann Solutions (on behalf of Public Sector Resourcing Full time

Interaction Designer

Contract Term: 22 Months

Contracting Authority: The Home Office

Location: Croydon – Occasional travel to the off (When required)

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government's plan for a stronger, fairer, outward-looking and united Britain.

The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public. These are difficult areas that can rapidly change in the global environment we work in – this makes us one of the most exciting and stimulating government departments in which to work.

As a Interaction Designer your main responsibilities would be:

They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place They will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. They will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams They will be part of the Home Offices Service Architecture practice and will contribute to the definition of standards and continual service improvement. They will work in a multidisciplinary team, alongside researchers and developers, to deliver word-class, user-centred services for the public and civil servants. Your role will be to design accessible services that are simple enough for everyone to use.

You'll have relevant experience in:

  • Public sector exposure. Experience of Agile development methodology. Experience managing people GDS Service Assessment experience GDS design standards experience Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers
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