Medical Receptionist/administrator

2 weeks ago

Oxford, Oxfordshire, United Kingdom St Bartholomew's Medical Centre Full time

St Bartholomew's Medical Centre is located in Manzil Way, Cowley and is a well-established practice with two other sites including Brookes University Medical Centre and St Bartholomew's, Lake Street.

We are a training practice for GP trainees, nurses, midwives and pharmacy students. We have in excess of 20,000 patients.

Responsibilities:

  • Handling telephone calls and signposting patients where necessary
  • Greeting, checking in and booking appointments for patients at the front desk
  • Dealing with repeat prescription requests
  • Responding to patient enquiries both in person and by telephone
  • Scanning, filing and photocopying documents Clerical support to clinicians and management.
  • Clerical support to clinicians and management
  • This role involves a variety of responsibility, and this is not an exhaustive list.
  • Undertake any other additional duties appropriate to the post as requested by the management.

Person Specification

  • Excellent communication skills and telephone manner
  • A wellpresented and professional appearance
  • Excellent team working skills
  • A polite and caring attitude
  • Punctual timekeeper
  • Organised with attention to detail
  • Able to demonstrate an understanding of patient confidentiality
  • Willingness to undertake full training and learn new skills

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual appraisal
  • Participation in training to include Health and Safety, Confidentiality and other training relevant to the post.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
  • Work effectively with individuals in other agencies to meet patients' needs
  • Effectively manage own time, workload and resources
  • Proactively manage the daily flow of team admin work

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize people's needs for alternative methods of communication and respond accordingly
  • Attend regular reception meetings, and occasional practice meetings which if they occur on your time of will be paid for.

Contribution to the Implementation of Services:

The post-holder will:

  • Discuss with other members of the team how the policies

  • Medical Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Hollow Way Medical Centre Full time

    Hollow Way Medical Centre is looking for a Medical Receptionist to join its friendly, established team.Receptionists at the surgery work a mix of morning and afternoon shifts, five days a week, Monday to Friday, from 8.15am to 6.30pm. Some early starts and late finishes will be expected, as is the flexibility to cover annual leave, sickness and attend...

  • Medical Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Dr Leaver & Partners Full time

    Medical ReceptionistDr Leaver & Partners, Jericho, OxfordA great opportunity has arisen for a Medical Receptionist to join our happy team at this busy GP Surgery located in Jericho, close to the City Centre.Our medical receptionists are trained in all aspects of administration, appointment booking, prescriptions, referrals, and clinical filing. The role...

  • Medical Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Donnington Medical Partnership Full time

    We are looking for someone to join the team in our bustling and friendly surgery. You will need to have outstanding phone, customer service and IT skills and be a real team player.The main duties are: Dealing with patient queries both on the phone and face to face Booking appointments General administration Processing repeat prescriptions Greeting and...

  • Medical Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Medsolve Full time

    Medsolve UK have an exciting new opportunity for a Medical Receptionist to work in a private healthcare setting within the Oxford areaOur client offers: Starting salary £20,37 4 day working week starting 7.30am to 5.30pm and in 1 or 2 in 4 weekends. Overtime availability also. 28 days holiday including bank holidays. Benefits discounts at a large selection...

  • Medical Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK's largest provider of NHS cataract surgery, we're experts at what we do, and that's evidenced in the five-star feedback we receive from our patients.Are you an experienced administrator with strong telephony and face to face experience? If so, we want to hear from youSite...

  • Receptionist/administrator at Observatory Medical

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Observatory Medical Practice Full time

    The role we have available can be full or part-time and is a permanent position. Annual leave entitlement is 5 weeks pro rata and you will qualify for an excellent NHS pension. Starting salary is £10.50 per hour rising to £11 per hour once probation is completed after 6 monthsObservatory Medical Practice is a long standing, well-respected GP practice,...

  • Administrator/Receptionist - Immediate start

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Brook Street Full time

    Administrator/ReceptionistWe are working alongside one of our clients who are looking for an Administrator/Receptionist to join their team on an on going temporary basis in Oxford.Overview.As a Administrator/Receptionist you will provide a comprehensive service to various consultants;Duties:Dealing with all enquiriesDay to day administrationCorrespondence...

  • Administrator/Receptionist - Immediate start

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Brook Street Full time

    Administrator/ReceptionistWe are working alongside one of our clients who are looking for an Administrator/Receptionist to join their team on an on going temporary basis in Oxford.Overview.As a Administrator/Receptionist you will provide a comprehensive service to various consultants;Duties:Dealing with all enquiriesDay to day administrationCorrespondence...

  • Receptionist/administrator at Observatory Medical

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Observatory Medical Practice Full time

    The role we have available can be full or part-time and is a permanent position and could suit someone looking to build a career in healthcare or is returning to work after a break. Annual leave entitlement is 5 weeks pro-rata and you will qualify for an excellent NHS pension. Starting salary is £11 per hour rising to £11.66 per hour once probation is...

  • Administrator/receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Oxford Health NHS Foundation Trust Full time

    Have you heard of us? We are the forensic service and we are an inpatient service for people with mental health illnesses.Our multi-disciplinary team of doctors, nurses, occupational therapists, psychologists and support workers work together to help people return to health in a secure setting and we are looking for a motivated administrator/receptionist to...

  • Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Select Appointments Full time

    ReceptionistOur client, a prestigious and academic institution based in OX2, has an exciting opportunity to join their team as an Receptionist.Joining the academic administrative support team you will provide vital support to the institution. Assisting with the arranging of appointments and transport arrangements Ensure records are accurately maintained and...

  • Medical Receptionist/administrator

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom St Bartholomew's Medical Centre Full time

    St Bartholomew's Medical Centre is located in Manzil Way, Cowley and is a well-established practice, currently with two other sites including Brookes University Medical Centre and St Bartholomew's, Lake Street. We will be merging with Hollow Way Practice as of 1st April 2024. We are a training practice for GP trainees, nurses, midwives and pharmacy students....

  • Clinic Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom The Dermatology Partnership Full time

    The Clinic Receptionist is a key member of our Stratum Oxford Dermatology Clinic Team. They are responsible for supporting the overall administrative/reception function within clinic, so that patients are seen safely and swiftly. Playing a crucial part in the day to day running of the clinic, the Receptionist role is key in delivering an efficient and...

  • Receptionist and Administrative Assistant

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    On our reception desk the post holder will provide a calm and efficient service for patients attending their appointments. They will be the first point of contact for patients both face to face and over the telephone. This post is shared with a part-time receptionist/administrative assistant who works 3 days a week (Wed-Fri). Administrative duties will...

  • Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Nuffield Health Full time

    HEAD OFFICEReceptionistReceptionistOxford Hospital | Permanent | Part-Time£21,76- Pro-Rata22.5 hours per weekAs the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's...

  • Receptionist/administration Assistant

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Nuffield Orthopaedic CentrePhysiotherapy DepartmentReceptionist / Administration assistantBand 3Hours of work part time WTE)An opportunity has arisen for Band 3 receptionist/administration assistants in the Physiotherapy department at the Nuffield Orthopaedic Centre.We are looking for enthusiastic people with excellent organisational and communication skills...

  • Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Sanctuary Care Full time

    Location: Oxford, South East, GB, OX4 4DN- Department: Care (Administrative Staff)- Operation: Sanctuary Care- Closing Date: 16/06/2023- Salary: Requisition: 210963Proud to be notforprofit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our...

  • Receptionist/ Healthcare Administrator

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Oxford Independent Health Full time

    Receptionist/ administratorPart-timeOffice based: Headington, OxfordTuesday 13:00 - 18:00Wednesday 09:00 - 17:00Thursday 09:00 - 17:00A bit about us:Oxona Healthcare is a new type of private healthcare. We aim to offer accessible and affordable treatments for pay-as-you-go patients at a community level. No fusty consultants, big expensive hospitals or...

  • Medical Administrator

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom The Manor Surgery Full time

    Job Title: Medical Administrator at The Manor SurgeryLocation: Osler Road, Headington, OxfordWorking Hours: Full-time, Monday to FridaySalary: Starting salary dependent on experienceWe are a large GP Practice in Headington seeking a dedicated full-time Administrative Officer with strong communication and IT skills to join our team at The Manor Surgery. Our...

  • Receptionist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    **Part- time Receptionist (0.7FTE/ 25 hours a week)**Humanities Division, Radcliffe Humanities, Woodstock Road, Oxford or History Faculty, George StreetGrade 3:We are seeking to appoint a part-time receptionist. The role will be split at the Humanities Divisional office, offering a round the clock reception for a busy divisional office.As well as a welcoming...