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Website Executive

3 months ago

London, Greater London, United Kingdom Axa Full time

Description:


It's an exciting time to join the Marketing team here at AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes.

As part of this, we're looking for a talented Website Executive to join the AXA Commercial broker marketing team.


Within this role, you'll work with the wider marketing team to manage the maintenance, development, delivery and promotion of the AXA Commercial and AXA Retail insurance broker website and sales & marketing SharePoint area, working closely with the business and key stakeholders to develop and implement a strategy which is aligned with the overall Sales and Marketing's strategy, plans and targets.


At AXA we're adopting a Hybrid way of working, empowering our people to balance their time between home and office in a way that works best for them, their team and our customers.

We're looking for this role to be associated with our London, Glasgow, Bolton or Manchester offices, so it would suit someone in those areas who is able to travel to the London office, when required, for collaborative working.


What you'll be doing:

  • Manage, develop, maintain and promote the AXA Commercial and AXA Retail broker website and the sales & marketing area on SharePoint.
  • Work closely with the wider marketing team to ensure that the website and sales & marketing SharePoint area showcases AXA's propositions in a clear, concise way.
  • Work in collaborative manner with marketing and broker development teams across business areas to ensure activities support the wider sales and marketing plans and deliver maximum benefit.
  • Develop partnership consultancybased relationships with external suppliers and internal business stakeholders to shape activities on the broker website and the sales & marketing SharePoint area, and keep them informed on progress and outcome.
  • Contribute to a contentled approach, ensuring content, including video and animation, is presented in an engaging way and uptodate. Develop through introduction of additional valueadd tools.
  • Maximise engagement, user experience and business benefit whilst proactively managing the development pipeline, and broker website availability, performance and capability issues.
  • Maintain bug and small change requests and prioritise resolutions in line with overall roadmap priorities working with business stakeholders and SBU managed processes. Work closely with technical services to support code delivery and testing requirements and liaise with business stakeholders to achieve full signoff in line with defined processes.
  • Contribute to the development and reporting of activity and effectiveness measures and monitoring for broker website and sales & marketing SharePoint area. Analyse data and make recommendations on development of the strategy and tactical activity.
  • Work with Brand, Compliance and the respective business stakeholder(s) to ensure all necessary standards and restrictions are adhered to, including DPA, GDPR, accessibility.

Qualifications:

  • Experience in website management, ideally within a B2B or complex B2C environment.
  • Proven experience and ability to code in basic HTML
  • Advanced experience of Optimizely Content Management System or similar.
  • Hands on experience with Google Analytics or similar.
  • Excellent communication, organisation and project management skills with high level of customer focus
  • Wide knowledge of digital platforms and web development to improve customer experience and meet commercial targets
  • Educated to a degree level or equivalent.


As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.


What we offer:

One of the best things about joining AXA is our rewards package.

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.


You can expect to receive:

  • Competitive annual salary of up to £40,000 dependent on experience
  • Annual company & performancebased bonus
  • Contributory pension scheme (up to 12% employer contributions)
  • Life Assurance (up to 10 x annual salary)
  • 25 days annual leave plus Bank Holidays
  • Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
  • AXA employee discounts
  • Gym benefits


Our ambition is to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development and celebrating differences.

We understand that everyone has individual work and home life responsibilities, therefore we're happy to discuss flexible working arrangements for this role, should this be a requirement for you.

LI-Hybrid

About AXA:


With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works