Night Porter
2 weeks ago
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Provide information about hotel facilities, services, and local attractions
- Taking Bookings for walkins, being always up to date with hotel occupancy, selling rate, rooms availability and hotel policies
- Maintain cleanliness and orderliness of public areas, including lobbies, hallways, and restrooms
- Serving being the bar
- Setting up Main Restaurant for Breakfast
- Setup meeting and events rooms
- Respond to guest inquiries and requests promptly and courteously
- Assist with checkin and checkout procedures as needed
- Handle guest complaints or concerns with empathy and professionalism
- Collaborate with other hotel staff to ensure a positive guest experience
Experience:
- Previous experience in a hospitality or customer service role is preferred
- Excellent phone etiquette and communication skills
- Familiarity with hotel operations and guest services is a plus
Your friendly demeanour, attention to detail, and ability to communicate effectively will contribute to creating a welcoming atmosphere for our guests.
If you are passionate about delivering outstanding customer service in a hotel setting, we would love to hear from you.
Please note that this is not an exhaustive list of responsibilities and qualifications. Additional duties may be assigned as needed by the hotel management team.We offer competitive pay rates and benefits packages for our employees. Join our team of dedicated professionals and be part of creating memorable experiences for our guests.
Job Type:
Part-time
Pay:
£12.50 per hour
Expected hours: 32 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Onsite gym
- Onsite parking
- Referral programme
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekend availability
Work Location:
In person
Reference ID:
NP/01.224
Expected start date: 20/05/2024
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