Head of People Operations Excellence

3 weeks ago

Milton Regis, Kent, United Kingdom Taylor and Francis Full time
Company Description


Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world.

It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally.

We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

Our purpose is to foster human progress through knowledge.

We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications.

This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values.

Because that's the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we'd love to hear from you.

Job Description:

Help us further human progress through knowledge. As Head of People Operations Excellence you will aid in our mission by

  • Creating and leading a high performing global team across regional HR operations, defining HR practices, improving process efficiency with a datadriven approach, as well as leading meaningful HR projects to support the business growth and employee needs.
  • Act as a key enabler for our future growth, scalability and stability through the ability to deliver high impact projects and programmes, identify opportunities for improvements and work with different global regions across our business to deliver solutions.
  • Develop, lead, and embed a customer focus culture across all global regions


The Head of People Operations Excellence leads colleagues across UK/EMEA and APAC regions and provides direction and organisation to the development and implementation of the People Operations Excellence Team, including developing initiatives and programs to positively impact the culture, processes and functioning of the team.

Fostering an innovation and continuous improvement mindset across the team, the Head of People Operations Excellence drives the continuous improvement of processes, utilising data analytics and employing a strong focus on optimisation.


The POE team will be fully integrated and functional, enjoying efficiencies in their daily work thanks to process improvements, digitization, and in the future the introduction of self-serve functions for colleagues across the business.

These tools will allow the experts who comprise the POE team to additionally focus on specialised, project-based work that contributes to their own career aspirations.


Qualifications:

The following skills are typically desirable:

  • A strong business acumen, resilient, flexible and adaptable to embracing and managing change in a high pace environment
  • Proven track record of building strong business relationships
  • A focus on delivering good customer service practices
  • Commercially intuitive and able to demonstrate an understanding of businesses
  • Datadriven with a strong ability to analyse data, turning data into insights, and action plans aligned with company goals
  • An inclusive leadership style and ability to work across cultural boundaries
  • Ability to handle highly sensitive and confidential information
  • Strong project management skills, with proven ability to design and communicate clear new processes
  • Excellent problemsolving capabilities and judgment; ability to make sound decisions independently; solutionsoriented
  • Ability to structure, manage and develop a highly productive team
Additional Information

This vacancy is open to all internal colleagues globally.

Closing Date:
Applications will close on 25th May
2023.

What we offer in return:

  • An excellent work/life balance with a fantastic, flexible working culture.
  • 25 days annual leave per year plus an extra day off for your birthday
  • 3 additional discretionary days for Christmas each year
  • 4 paid volunteering days each year
  • Employee assistance programme offering 24/7 wellbeing support


 Share Match
  • Plan that matches every share purchased with two free shares.
  • Pension scheme
  • Seasonal social and charitable events
  • Training and development

Being Yourself at Taylor & Francis
Taylor & Francis is proud to be an Equal Opportunity Employer.

We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves.

Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.

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