Contract Administrator

2 weeks ago

London, Greater London, United Kingdom ISS Facility Services Full time

Contract:
Healthcare
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Location: London
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Hours of work: 40
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Contract Type: Permanent
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Are you a highly organised and detail-oriented professional looking to play a vital role in the seamless operation of a dynamic business? We are currently seeking an enthusiastic Contract Administrator to join our team and provide essential administrative support to our operational and critical management.
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We pride ourselves on delivering exceptional services that make a real impact on our clients and partners. As a Contract Administrator, you will be at the heart of our success, ensuring that our critical services run efficiently and effectively.
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Your main purpose in this role will be to provide crucial administrative support to the operational and critical management within the business. By doing so, you will help facilitate the smooth operation of our critical services, ensuring that tasks are promptly logged, allocated, and updated. Additionally, you will ensure that necessary resources are readily available to meet the demands of the business.
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As an integral member of our team, your efforts will directly contribute to the optimisation of our processes, allowing us to deliver high-quality services to our clients. Your exceptional organisational skills and attention to detail will be highly valued as you keep our operations running smoothly.
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We are looking for someone with a passion for precision and a proactive mindset. Your ability to handle multiple tasks efficiently will be instrumental in maintaining the effectiveness of our business operations.
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Key Responsibilities
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Efficiently manage the job tracker (Ostara), logging, allocating, and updating all works, ensuring tasks are assigned appropriately and progress is well-documented
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Oversee timesheet administration and staff holidays, maintaining accurate records and managing leave requests
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Reactive Work Requests:
Handle urgent and reactive work requests, promptly addressing critical issues
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Maintain the work order tracker to ensure business continuity and achieve high compliance with Service Level Agreements (SLAs) on a monthly basis, ensuring tasks are completed within specified guidelines
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Foster and maintain internal relationships, particularly with Data Centre/Head Office operations and critical teams, to facilitate smooth communication and collaboration within the campus engineering team
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Manage access permissions for buildings across the campus through the VAF tracker, ensuring its upkeep.
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Keep the training skills matrix up-to-date and organise training courses for the team as required to enhance their skills and expertise
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Professional and Personal Competencies/Qualifications
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Administration: Strong organisational and coordination abilities
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Communication: Excellent verbal and written skills
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Team Player:
Confident collaborator with diverse teams
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Time Management:
Efficient task prioritisation and meeting deadlines
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Engineering Knowledge:
Familiarity with technical language (advantageous)
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CAFM Experience: Desirable familiarity with facility management systems
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Previous Experience:
Advantageous in a similar role or related industry
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Motivated Learner:
Willingness to adapt and contribute to growth
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Customer Focus:
Strong service orientation
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The Company
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ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
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Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
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Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
**If you have any further queries regarding this role, please contact the Resourcing Team

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