Current jobs related to Student Systems Maintenance Team Leader - Birmingham, Birmingham - Birmingham City University
-
Maintenance Technician
16 hours ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe are seeking a skilled Maintenance Technician to join our site-based team at iQ Student Accommodation. As a key member of our maintenance team, you will be responsible for ensuring the safety and comfort of our residents by carrying out minor repairs and maintenance tasks on our sites.As a Maintenance Technician, you will be working in a...
-
Maintenance Technician
17 hours ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the RoleWe are seeking a skilled Maintenance Technician to join our site-based team at iQ Student Accommodation. As a key member of our maintenance team, you will be responsible for ensuring the safety and comfort of our residents by carrying out minor repairs and maintenance tasks on our sites.As a Maintenance Technician, you will be working in a...
-
Electrical Maintenance Team Leader
1 month ago
Birmingham, Birmingham, United Kingdom CBW Staffing Solutions Full timeJob Title: Electrical Maintenance Team Leader Location: Birmingham (Static Role) Are you a skilled electrician with supervisory experience, seeking a stable and fulfilling position in Birmingham? CBW Staffing Solutions is on the lookout for a committed Electrical Maintenance Team Leader to manage a group of engineers within a commercial setting. This role is...
-
Electrical Maintenance Team Leader
1 month ago
Birmingham, Birmingham, United Kingdom CBW Staffing Solutions Full timeJob Title: Electrical Maintenance Team Leader Location: Birmingham (Static Role) Are you a skilled electrician with supervisory experience, seeking a stable and fulfilling position in Birmingham? CBW Staffing Solutions is on the lookout for a committed Electrical Maintenance Team Leader to manage a group of engineers within a commercial setting. This is a...
-
Head of IT
2 weeks ago
Birmingham, Birmingham, United Kingdom Leader Recruitment Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of IT to join our team at Leader Recruitment Group. As a key member of our organization, you will play a critical role in developing and implementing innovative IT solutions to support students with Special Educational Needs and Disabilities (SEND).Key Responsibilities:Develop and lead the...
-
Head of IT
2 weeks ago
Birmingham, Birmingham, United Kingdom Leader Recruitment Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of IT to join our team at Leader Recruitment Group. As a key member of our organization, you will play a critical role in developing and implementing innovative IT solutions to support students with Special Educational Needs and Disabilities (SEND).Key Responsibilities:Develop and lead the...
-
Facilities Maintenance Specialist
1 month ago
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeFacilities Maintenance Specialist - Birmingham, West MidlandsLocation: Penworks House and Studios 51Job Type: PermanentIntegrity and diligence are at the core of our values.iQ is among the leading providers of student housing in the UK, dedicated to ensuring that our 30,000 residents across 76 locations in 29 cities have an exceptional living experience.Our...
-
Maintenance Team Leader
4 weeks ago
Birmingham, Birmingham, United Kingdom International Automotive Components Full timeOverview International Automotive Components is seeking a dedicated and experienced Maintenance Shift Supervisor to lead our team of skilled technicians. This role plays a vital part in ensuring the smooth operation of our manufacturing facility by overseeing daily maintenance activities, driving continuous improvement initiatives, and providing exceptional...
-
Fire and Security Systems Engineer
3 weeks ago
Birmingham, Birmingham, United Kingdom TEAM Full timeAbout the Role:We are seeking a highly skilled Fire and Security Engineer to join our team at a well-established Mechanical, Electrical and Fire and Security company. The company has experienced significant growth and is looking for talented individuals to fill various positions, from Junior Engineers to Senior Engineers.Key Responsibilities:Routine...
-
Fire and Security Systems Engineer
3 weeks ago
Birmingham, Birmingham, United Kingdom TEAM Full timeAbout the Role:We are seeking a highly skilled Fire and Security Engineer to join our team at a well-established Mechanical, Electrical and Fire and Security company. The company has experienced significant growth and is looking for talented individuals to fill various positions, from Junior Engineers to Senior Engineers.Key Responsibilities:Routine...
-
Transport Systems Analyst
2 weeks ago
Birmingham, Birmingham, United Kingdom Energy Systems Catapult Full time{"title": "Transport Systems Modelling Analyst", "description": "Role OverviewWe are seeking a highly skilled Transport Systems Modelling Analyst to join our Infrastructure & Engineering team at Energy Systems Catapult. As a key member of the team, you will play a crucial role in supporting the development of cutting-edge modelling tools to simulate the...
-
Transport Systems Analyst
2 weeks ago
Birmingham, Birmingham, United Kingdom Energy Systems Catapult Full time{"title": "Transport Systems Modelling Analyst", "description": "Role OverviewWe are seeking a highly skilled Transport Systems Modelling Analyst to join our Infrastructure & Engineering team at Energy Systems Catapult. As a key member of the team, you will play a crucial role in supporting the development of cutting-edge modelling tools to simulate the...
-
Commercial Landscape Maintenance Team Leader
3 days ago
Birmingham, Birmingham, United Kingdom PFM Group Full timeGrounds Maintenance Team LeaderJob Type: Full-time, Monday to Friday, 40 hours per week.We require a current UK driving licence with no more than 6 points.PFM Group is a growing and ambitious Landscaping and Grounds Maintenance company, undertaking work for well-known property management companies and boasting a portfolio of over 200 sites nationwide.We are...
-
Commercial Landscape Maintenance Team Leader
3 days ago
Birmingham, Birmingham, United Kingdom PFM Group Full timeGrounds Maintenance Team LeaderJob Type: Full-time, Monday to Friday, 40 hours per week.We require a current UK driving licence with no more than 6 points.PFM Group is a growing and ambitious Landscaping and Grounds Maintenance company, undertaking work for well-known property management companies and boasting a portfolio of over 200 sites nationwide.We are...
-
Commercial Landscape Maintenance Team Leader
43 minutes ago
Birmingham, Birmingham, United Kingdom PFM Group Full timeGrounds Maintenance Team LeaderJob Type: Full-time, Monday to Friday, 40 hours per week.We require a current UK driving licence with no more than 6 points.PFM Group is a growing and ambitious Landscaping and Grounds Maintenance company, undertaking work for well-known property management companies and with a portfolio of over 200 sites nationwide.We are...
-
Student Success Leader
4 weeks ago
Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full timeGBS Global Applied Knowledge is seeking a dedicated and experienced Student Success Leader to join our dynamic team in Birmingham. This role plays a vital part in supporting and retaining students, ensuring they thrive throughout their academic journey. Reporting directly to the Head of Student Retention, you will contribute significantly to the success of...
-
HubSpot Support Expert
3 weeks ago
Birmingham, Birmingham, United Kingdom Student Roost Full timeAbout the RoleWe are seeking a highly skilled and experienced CRM Product Support Specialist to join our team at Student Roost. As a key member of our IT department, you will be responsible for providing first-line support for our HubSpot system and other ancillary systems.Key ResponsibilitiesSupport and MaintenanceProvide first-line support for HubSpot...
-
CRM Product Support Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Student Roost Full timeAbout the RoleWe are seeking a highly skilled and experienced CRM Product Support Specialist to join our team at Student Roost. As a key member of our IT department, you will be responsible for providing first-line support for our HubSpot system and other ancillary systems.Key ResponsibilitiesSupport and MaintenanceProvide first-line support for HubSpot...
-
Facilities Maintenance Leader
1 month ago
Birmingham, Birmingham, United Kingdom Webrecruit Full timePosition OverviewFacilities Maintenance LeaderJoin our esteemed client, a prominent player in the industry, as they seek a Facilities Maintenance Leader to oversee and guide their dedicated maintenance crew on a permanent, full-time basis.This is a pivotal moment for our client, who is poised for significant expansion, offering you the chance to actively...
-
Group Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Team Tutor, LLC Full timeJob Title: Group Manager - Team LeaderAbout Team Tutor, LLCTeam Tutor, LLC is a leading provider of care and support services for children and young people. Our mission is to provide a safe and nurturing environment that fosters growth, healing, and development.Job SummaryWe are seeking a highly skilled and compassionate Group Manager - Team Leader to join...
Student Systems Maintenance Team Leader
3 months ago
Location:
- Joseph Priestley Building
Salary:
- Permanent
Post Type: - Full Time
Release Date: - 08 March 2024
Closing Date:
hours GMT on Friday 22 March 2024
Reference:
Birmingham City University is a large and diverse place to study right in the heart of the vibrant city.
We currently have an exciting opportunity for a Student Systems Maintenance Team Leader to join our dynamic team within the newly formed Directorate of Student and Academic Services.
The Directorate is responsible for ensuring that students have an excellent experience and provides services across the student and academic lifecycle from enrolment to graduation, covering everything from wellbeing services to ensuring new courses are set up correctly.
This role will suit an experienced team leader/manager who is experienced in working with SITS and e:Vision, ensuring reliability and efficiency of the system through proactive management and support of an annual maintenance cycle.
About the Role:
Working within Delivery Services you will report to the Student Systems Manager.
The post holder will be able to lead, inspire and motivate a team, build positive cross departmental working relationships, and deliver plans to a defined schedule of activity whilst being agile and responding to business demands.
The post holder will lead and manage a team who support the annual cycle of student systems maintenance on the student records system, SITS.
Vision, and related systems as appropriate giving consideration to data quality, user requirements, accessibility and ongoing maintenance.
What's in it for you?
In return for your dedication and hard work, you will benefit from ongoing opportunities for personal and professional development, as well as the following key benefits:
- Opportunity for hybrid working.
- Generous annual leave entitlement of 40 days (including bank holidays and closure periods).
- An attractive direct contribution pension scheme, or the option to retain LGPS for existing and previous members.
- Wellbeing advice and support through our Employee Assistance Programme.
- Cycle to Work Scheme.
- Staff Benefits: Non-
Pay Benefits:
Birmingham City University ).
- A supportive and collaborative culture and work environment, rooted in BCU's values.
Main Responsibilities:
The Student Systems Maintenance Team Leader will:
- Lead and manage a team of Student System Maintenance Co-ordinators. and create and deliver the operational plan for student systems maintenance.
- Monitor the performance and health of student systems.
- Collaborate with technical support teams to resolve system problems and minimise downtime.
- Oversee the batched and automated systems processes ensuring that these operate correctly and to an agreed schedule that supports that academic cycle.
- Provide advice and support on integration of systems.
- Ensure all team members are supported and developed to deliver all services within your remit for example SRL's.
- Deliver frontline technical support to users, investigating and resolving technical problems and referring issues to colleagues within the team as required.
- Review and suggest improvements to business processes through developments and enhancements to student systems and work to implement these effectively.
- Ensure comprehensive documentation of system configurations, processes, and procedures.
- Ensure that service level agreements/service standards are met.
- Provide support to colleagues in relation to user and system queries.
- Work closely with key stakeholders and other professional services groups such as IT to deliver all activities within your remit.
- Resolve complex queries where applicable.
- Be an expert in matters pertaining to systems maintenance and SITS.
- Provide reports and summary data of service level agreements and key business data.
- Deputise for Student Systems Manager when required.
Key Requirements:
- Educated to first degree level or able to demonstrate a combination of professional qualifications, skills, and experience at an equivalent level.
- Extensive experience in the use of a corporate student record system and the configuration of its records and data structures, in particular SITS and e:Vision.
- Experience of coding and SRL production.
- Experience in a similar role ideally in higher education.
- A high level of numeracy and literacy.
- Excellent written and oral communication skills including the ability to adapt to different audiences and write reports to high standards.
- Excellent organisational skills with the ability to prioritise effectively and resolve operational problems often at mínimal notice.
- Com