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Product Executive

3 months ago

Surbiton, Greater London, United Kingdom Exodus Full time

Do you have a passion for travel and are looking for a new Adventure, read on... We have an exciting opportunity for a Product Executive to join our Exodus product team
Our mission is simple, to Improve life through travel.

Exodus Travels is one of the world's leading adventure travel companies delivering extraordinary travelling experiences across more than 90 countries worldwide.


Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years.


Our values of Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, underpin the work that we do and act as a reminder of why we do, what we do.

We are looking for people who can embrace our values and live them every day.

We are looking for an enthusiastic Product Executive to join our Product Department. You will be supporting our team of Product Managers to deliver award-winning small group adventure holidays.

You will work in a specific region, under the guidance of a Senior Product Manager, to help collaborate closely with suppliers and internal teams to ensure our customers get the best possible experience.

A passion for travel is essential and there will be opportunities for you to experience our product, meeting clients and suppliers.


What you will be doing:

  • Assist Product Managers with all aspects of planning, setting up and running tours within a regional area
  • Support with daytoday queries and tasks for your areas, acting as a key point of contact for overseas suppliers, Sales and Operations
  • Monitor client feedback and liaise with overseas suppliers and our Customer Experience/Customer Services teams to ensure the very best experience for our customers
  • Assist Product Managers in the procurement process and preparing pricing documents
  • Ensure content is accurate and up to date with optimised destination and tour webpages
  • Sourcing images, videos, and general content for your areas for Marketing and Content teams
  • Supporting on capacity management actions in line with the commercial team
  • Ensure the reservation system is up to date and accurate for your areas
  • Ensure contracts, PLI and risk assessments are in place for all trips and filed correctly
  • Awareness of your markets and understanding of competitive offering
  • Support the wider business with arrangements for staff travel & FAM trips

What we are looking for:

  • Proven experience in a similar role or equivalent from the travel industry
  • European language skills is desirable
  • Excellent listening/communication skills
  • Be proactive, ready to take the initiative and think creatively to tackle challenges and confident to engage with a range of collaborators
  • IT literate (especially Excel, PowerPoint and Word)
  • The highest level of tenacity, curiosity, and a strong work ethic with a drive to selfdevelop skillsets
  • A diligent individual with strong attention to detail and an organised methodical approach

Join us and in return you will be rewarded with:

  • Competitive salary
  • 33 days annual leave that increases with length of service (including bank holidays)
  • An enhanced employer contribution pension scheme
  • Progression Plan personal development is key within Exodus
  • Travel benefits and retail discounts
  • Hybrid working


We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.

We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.

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