Right to Buy Officer

2 weeks ago

London, Greater London, United Kingdom Southwark Council Full time

We are looking for an experienced Right to Buy Officer to join our team for a 6-month period. The increase in applications has created the need for additional expertise in handling Right to Buy cases.

As a Right to Buy Officer, you will be responsible for guiding applicants through the process, ensuring compliance with regulations, and providing support and advice as needed. As such, strong communication and organisational skills are essential for success in this role.

As such, we are looking for an individual with a professional demeanour, strong communication skills, and excellent organisational abilities. Once training is completed, the right candidate will be responsible for managing a caseload of applicants, liaising with them both in person and remotely to provide guidance and support. It is essential that the chosen individual can maintain a professional tone and approach, ensuring that all applicants feel supported and informed throughout their journey.

We are currently working at least 2 days a week in the office for, providing a balance between in-person collaboration and remote work. However, this is depended on the needs of the service and may be adjusted as necessary. Our team prioritises flexibility and adaptability, ensuring that we can respond to changing circumstances while maintaining our high standards of quality and productivity.

About Southwark

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do.

About You

A thorough understanding of the housing sector and the ability to interpret complex legislation and policy is essential, as is the capacity to provide guidance and support to colleagues and stakeholders on right to buy procedures and protocols.

Extensive knowledge and experience of managing right to buy applications and are fully aware of all the processes. Have experience of implementing legislation and policy to applications.

You should be able to work effectively in a team environment, providing guidance and support to colleagues and our customers as required.

You should also be able to maintain accurate and up-to-date records, ensuring compliance with data protection regulations and Council policies.

Strong analytical and problem-solving skills are also essential, as you will be required to interpret complex legislation and policy, and make informed decisions in a timely manner.

You should be adaptable and flexible, able to respond to changing priorities and deadlines in a fast-paced environment.

If you possess excellent communication and interpersonal skills, are highly organised, and have a strong understanding of the right to buy process, we encourage you to apply for this exciting opportunity.

Additional salary details

Additional Information:

Please note this is Fixed term contract until until March 2025.

Advert Closing Date: 11.59pm on the 19/06/2024

Interview Date: 28/06/2024

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative . We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care, or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition
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