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Ground Floor Receptionist
3 months ago
Portico are on the lookout for a customer focused, Welcome Host, for a multi-occupied corporate building offering unique office space in ReadingThe impressive seven-storey-high atrium fills all workspaces with bright light and a large co-working area with cafés and retail space, providing natural opportunities to connect and unwind.
The Welcome Host will "own" the ground floor reception space, ensuring that all visitors receive a top-class service.This Welcome Host role caries plenty of responsibility and we are looking for someone who is comfortable to be accountable for multiple processes.
They will need to ensure that the highest level of client care and personal service is delivered to all visitors and callers, as well as being the main contact for facilities related queries.
They will be responsible for driving new initiatives to improve the customer experience and arranging events & activities to drive occupier engagement within the building.
The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically.They must be a people person and show good levels of flexibility and adaptability to respond to differing client needs.
Enthusiastic and motivated, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer service experience is required for the role and experience of arranging events is a desirable.Shift pattern:
8am-5:30pm from Monday-Friday Closest train station: ReadingSalary: £27,750So, what are you waiting for Apply today for the chance to discuss this amazing opportunity with the hiring manager.