Property Manager

2 weeks ago

Exeter, Devon, United Kingdom Blue Arrow Full time


We are looking for an HMO (house in multiple occupation) Property Manager based in Exeter for our client that is the UK's leading network of lettings and estate agencies.

Our clients extensive network consists of 12 leading lettings and estate agencies, and they have made over 50 strategic acquisitions to date.

We're happy to offer an exciting opportunity to join our management team in a newly created role of HMO Property Manager.

This is a full time, permanent position located in Exeter. You'll enjoy a standard working week of 37.5 hours, Monday to Friday, 9.00am to 5.30pm. The salary on offer ranges from £25,000 to £29,000 per annum, depending on experience.

Travel across the south of England will be required (mainly Southwest).

A company pool car will be available, but on occasions it may be a requirement to use your own vehicle (mileage covered).

Let's talk about the role. The business requires the highest professional standards to be consistently applied to the running of its multiple client accounts.

Some of the key duties are:

  • Support the Senior Management Team to deliver the objectives of the department.
  • Drive a high level of standard when working through all HMO process. Ensure all compliance and regulations are followed in the required time.
  • Ensure we deliver exceptional customer service in all aspects of the business.
  • To assist with admin of the role and this will involve displaying/removing site notices, neighbourhood notices, processing Fire risk assessments received and addressing any issues with Tenants and landlords.
  • To be able to raise jobs specifically for HMO properties and ensure urgency is understood and maintained.
  • To have an understanding of the application requirements (certificate continuity etc) and process and how to submit applications across the LIM portfolio.
  • To be able to learn physical standards required within HMO properties from a property manager perspective. To be able to undertake pre application inspections and report to landlord.
  • To be aware of/to develop detailed awareness and understanding of HMO regulations and how they are applied to HMO property. Ensuring all compliance aspects for the HMO licence are meet.
  • To be able to communicate effectively with landlords, contractors, PMs and local authorities in a positive manner. This will also cover being able to cover HMO inspections with HMO/Fire Officers and create report if required.
  • To understand ASB legislation and how it can and does affect HMO Licences. This also includes being able to address these issues with tenants.
  • To become a HMO specialist and confident in your knowledge. This will be important going forward when you may need to attend a sub licensing committee hearing.
  • Learn how to conduct an HMO survey, draw HMO floor plans, advise landlord in detail on what is required in order for a property to obtain an HMO licence depending on the circumstance whether it be a conversion, a sale, change of owner, new licence or renewal.
  • Work collaboratively with other colleagues specifically in other departments offering support, working on joint projects and working together to achieve the business objectives.
You need these qualifications and experience:

  • Previous property experience is desired.
  • Great verbal and nonverbal communication skills.
  • Ability to lead and see jobs to a conclusion.
  • Strong customer service skills.
  • Good organisational skills with a problem-solving ability.
  • Good communication/negotiation skills and very competent in resolving conflict and potential disputes.
  • Confident at relaying information.
  • Ability to prioritise and multi-task.
  • Ability to remain calm under pressure in a fast-paced environment.
  • Good IT skills including MS Office Suite.
  • Legal Right to Work in the UK
  • Current UK clean driver's license and access to a car
If you are interested and you have the relevant experience & Sills, either apply online or please call the branch and ask for Nigel


Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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