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Customer Care Account Manager
3 months ago
We are seeking a full-time Customer Care Account Manager passionate about driving the development, performance, and maintenance of customer care activities. This position will work with our existing customers, and Four Js internal teams.
What missions ?
The Account Manager manages the entire installed base within the territory (UK/MEA, Asia-Pacific). She/he must monitor all accounts, identify potential opportunities and risks, and act accordingly. She/he applies continuous communication to successfully lead the customer base. She/he is the intermediary between Four Js PS, sales, technical support departments and the customer.
Who are you ?
- Located in Europe,
- Experienced in enterprise software sales and customer care to all levels (incl. executive level),
- Proven ability to maximize sales through a value-driven customer service approach,
- Great listener, contract negotiator, and sales oriented coupled with good organizational, presentation, and financial skills,
- Knowledge of new market developments and trends,
- Hyper-collaborative internal partner working to build strong relationships and personal credibility across the organization,
- Must be flexible to adapt quickly to changing priorities,
- Capable of building long term relations and adapting target account sales philosophy,
- BBA/ BA / BSc in Business or related field / MBA would be preferred,
- English, German, and Italian language will be perfect.
What we offer you ?
Four Js is a member of the CSI Group based in Toronto Canada. CSI is the 8th largest software group in the world and is specialised in acquiring and nurturing industry specific software companies. It provides unrivalled, long-term career growth opportunities that will enable you to develop your skills and experience. Your colleagues work on every continent and you will travel to meet them in conferences, summits and seminars. You will learn best practices and share your knowledge in a culture of good humour.
- A working day that will stimulate your intellect.
- A competitive compensation, commensurate with your skills and experience.
- A great deal of autonomy to plan your time and workday.
Contact us now
Please fill the form below joining us your letter of application and resume.
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