Control Room Operator

7 days ago


Harrow, United Kingdom CITIGUARD SECURITY Full time

An opportunity within Citiguard Security (UK) Ltd, a leading UK Security Company has arisen for a professional
Control Room Operator at our head office in Harrow.


Required:

  • Previous experience in planning and scheduling in the Security (Manned Guarding) Control Room is preferred
  • An active SIA Licence (Door Supervisor or Security)
  • Excellent communication and customer service skills (written and spoken)
  • An ability to work to tight deadlines and to work well under pressure
  • Knowledge of computer programs (MS Office)
  • Exceptional attendance
  • Strong attention to detail
  • Strong organisation skills

Roles & Responsibilities (not limited to):

  • Schedule, plot and deploy security personnel to our clients as they come in real time
  • Deal with client requests and changes at short notice and last minute requests
  • Assist our employees with any queries
  • Inspect and monitor all administrative procedures
  • Ensure that performance levels are monitored and managed
  • Process information for our Finance and HR teams
  • Managing sickness, absence and blowouts
  • Completion of welfare check calls and book ons and offs for our security officers' duties

Job Types:
Full-time, Permanent

Salary:
£21,000.00 per year

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Security: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Harrow (required)

Ability to Relocate:

  • Harrow: Relocate before starting work (required)

Work Location:
In person
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