Control Room Operator
6 months ago
An opportunity within Citiguard Security (UK) Ltd, a leading UK Security Company has arisen for a professional **Control Room Operator **at our head office in Harrow.
**Required**:
- Previous experience in planning and scheduling - in the Security (Manned Guarding) Control Room is preferred
- An active SIA Licence (Door Supervisor or Security)
- Excellent communication and customer service skills (written and spoken)
- An ability to work to tight deadlines and to work well under pressure
- Knowledge of computer programs (MS Office)
- Exceptional attendance
- Strong attention to detail
- Strong organisation skills
**Roles & Responsibilities **(not limited to):
- Schedule, plot and deploy security personnel to our clients as they come in real time
- Deal with client requests and changes at short notice and last minute requests
- Assist our employees with any queries
- Inspect and monitor all administrative procedures
- Ensure that performance levels are monitored and managed
- Process information for our Finance and HR teams
- Managing sickness, absence and blowouts
- Completion of welfare check calls and book ons and offs for our security officers' duties
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Security: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Harrow (required)
Ability to Relocate:
- Harrow: Relocate before starting work (required)
Work Location: In person
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