Clinical Support Worker

1 week ago

Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Job overview

We have excellent opportunities across the Trust for band 3 Clinical Support Workers to work in our inpatient areas.

You will be required to undertake and successfully pass our Healthcare Support Worker Programme, which is arranged by the Trust and Sheffield College (this is undertaken on a full-time basis during first 5 days in post). In addition, you will need to demonstrate a commitment to complete the competencies required for a Care Certificate once in your clinical area.

Main duties of the job

As a Clinical Support Worker you will provide vital assistance to patients and support them with their physical and emotional care needs. You will also be responsible for assisting healthcare professionals in the diagnosis, treatment, and care of patients. This is a responsible and rewarding role which has a direct impact on patients' lives. The accompanying job description and person specification details the main duties, responsibilities and individual requirements for the role and we strongly encourage you to read these documents before applying and ensure you have a clear understanding of the role and meet the post requirements.

Working for our organisation

We currently have vacancies in our inpatient areas across the Trust. The majority of roles involve working shift patterns which cover a 24 hour period. This will include working early mornings (which start at 7:00AM), afternoons, and night duty. This will also include a requirement to work regular weekend and bank holidays (please see the accompanying additional information document for more details of our shift patterns).

Whilst we are supportive of flexible working this is limited to specific areas where it meets the service needs. Successful candidates will be matched to vacancies across the trust based on service needs.

If the above description sounds like you, We would love to hear from you

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualifications

Essential criteria

Completion of the STH 5-day Healthcare Support Worker Programme within the 12 months prior to employment, or, must be willing to complete this training within the first three months of employment. Care Certificate from an approved awarder, which may also be acquired once employed at the Trust. GCSE English and Maths at grade D or above (or relevant equivalent qualification or level of ability which would include Functional Skills Level 1) Level 3 Apprenticeship (or equivalent qualification) in Health Care / health related subject OR successful completion of / willingness to compete the trust's required Clinical Support Worker training and competency package.

Experience

Essential criteria

Experience of working in a healthcare, social care organisation / setting, or, experience of working in a service industry requiring people contact Experience of multi-professional and team working

Desirable criteria

Experience of working in a healthcare setting as a clinical support worker / health care assistant or similar role Experience of working within the speciality or relevant equivalent knowledge

Skills and Knowledge

Essential criteria

Demonstrates insight / understanding into the role applied for in delivering care to meet patient needs Successfully achieved competence in (or be working towards) and able to perform a core range of clinical duties relevant to the clinical area. Understands the importance of confidentiality and demonstrates a knowledge of how it can be maintained Ability to communicate effectively with both patients and colleagues, including the ability to discuss sensitive issues, demonstrating tact and empathy Able to follow verbal and written instructions in order to complete assigned tasks. Able to undertake frequent periods of physical activity e.g., moving and assisting patients as required with mechanical aids Ability to problem solve, using initiative and own judgement to resolve routine issues IT literate and comfortable / confident with the use of computer systems

PROUD Values

Essential criteria

Patients first - Committed to providing the highest levels of patient / client care. Able to effectively and appropriately escalate concerns to reduce risk / promote patient safety and understands when to do so Respectful – Shows respect, courtesy, and professionalism in all contacts. Demonstrates behaviours which are caring and compassionate. Ownership – Have a "Can Do" attitude. On-going commitment to personal development and improvement. Aware of their limitations / professional boundaries and knows when to seek advice and support from more senior colleagues. Unity – Ability to work as part of a team and independently with minimal supervision. Delivery - Methodical and accurate with attention to detail . Ability to work under pressure. Have a flexible approach to working hours to meet the needs of the service

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Clinical Support Worker Band 3 Job Description (PDF, 161.5KB) Clinical Support Worker Band 3 Personal Specification (PDF, 156.5KB) Shift Patterns information (PDF, 4.7KB) Candidate Application Best Practice Guide - please read before completing your application (PDF, 236.3KB) Information for Applicants on the Trust & Selection Process (PDF, 763.8KB) Getting to Work at Sheffield Teaching Hospitals (PDF, 501.0KB) Candidates with Disabilities Useful Contacts (PDF, 113.1KB) Applicants - How We Use Your Information (PDF, 87.4KB) Policy Statement on the Recruitment of Ex-Offenders (PDF, 124.0KB) Staff Benefits (PDF, 2.7MB) Apply online now

Further details / informal visits contact

NameJames Pickering-CraigJob titleWorkforce MatronEmail addressjames.pickering-.netTelephone number Additional information

The Human Resources Department Recruitment team via

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