Front Office Supervisor

2 weeks ago

London, Greater London, United Kingdom Crowne Plaza London Ealing Full time

Do you Dare to Connect? Here at Crowne Plaza London Ealing, we love to create and deliver true hospitality for good, every day, for both our guests and colleagues, so that both are always happy to come back.


This is an environment where you can be yourself and have fun around your colleagues, where inclusion and support are at the forefront of our values.

We take learning and development seriously, that's why as team members we have access to countless trainings and resources to help you growing in your career.


What's in it for you:

-
A competitive salary Upto £26000 per year, reviewed annually
-
Front Office Incentive schemes with unlimited earning potential
-
An industry leading Team Member Travel Programme with head-spinning discounts on room rates and Food and Beverage
-
Learning and development opportunities throughout the year and through our IHG My Learning platform.
-
A stable and comfortable work environment along with all the tools and trainings to do your job
-
A free meal while on duty
-
Yearly increasing holiday allowance to up to 33 days
-
A real chance to grow your career where internal promotions are always considered as first option
-
A smart uniform to wear with pride
-
Team Member Referral Programme

What you will be doing:


As a Front Office Supervisor, you will be working with and leading our Front Office team to create and deliver an exceptional welcome experience for our guests.


You will act as a role model for our Front Office team, leading from the front and taking control for the day-to-day smooth running of our operations.

You will have superb knowledge of all hotel services, facilities, and room categories and will ensure all our guests receive a personalised and tailored experience.


You will be training and monitoring the performance of our Receptionists, helping the Front Office Manager with identifying individual and team development needs.


Who we are:

At Crowne Plaza Hotels & Resorts we believe business travel should work better. In every market in the world, business has changed, and so has work. It's more digital, more flexible, more mobile, more connected.

As one of the world's largest upscale brands, we have properties located in major urban centres, gateway cities and resort destinations all around the globe.

If you'd like to know more about this role, contact us directly.

Pay:
Up to £26,000.00 per year

Benefits:

  • Childcare
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Onsite parking
  • Referral programme
  • Sick pay

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • London, W5 1HG: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Receptionist: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

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