Area Manager

2 weeks ago

Bristol, Bristol, United Kingdom Ocado Group Full time
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation,marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disabilityor union membership status.

Why Ocado?

We've got you covered Embark on a journey of well-being and fulfilment at Ocado Logistics We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey.

About us:

Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

About the role:

We are looking for a proactive, energetic and enthusiastic Area Manager at our Customer Fulfilment Centre (CFC) in Bristol to work Nights. You will be managing the performance of designated operating areas within the CFC, whilst working closely with multiple departments to achieve site targets. You will be part of a tiered management team reporting to Operation managers and will be key in shaping and delivering an outstanding employee experience for your teams and will encourage self improvement, training and development.

Following a shift pattern working any 4 out of 7 shifts (including weekends) in an operational 24/7 environment. Shifts are 12 hours in length and your start time will vary depending on the area in which you are working.

You will be:
  • Delivering the new starter on-boarding experience, developing your team and driving retention
  • Responsible for the delivery and reporting of specific area KPI metrics, including Productivity, Delivery on Time, Order Fulfilment and Employee Retention, whilst managing individual performance against these agreed standards and targets
  • Driving the training and coaching of Coordinators and Personal Shoppers in your team, promoting progression and personal development, whilst ensuring they have the tools to perform their job to the highest standards
  • Maintaining health and safety standards, promoting a positive on-site safety culture ensuring SSOWs/Risk Assessment materials for your business unit are fi t for purpose are adhered to
  • Championing continuous improvement of your designated area - regularly focusing on and proactively seeking to implement smarter ways of working or adopt best practice ideas whenever reasonably practical, to improve overall work area/ zone productivity.
About you:

The ideal candidate will be working with our 5 Pillars - Safety, People, Customer, Delivery and Cost.

You would have previous management experience in the warehouse / logistics environment and have knowledge of Health and Safety and Food safety compliance. You have strong verbal, written and numeracy skills and can use your Microsoft skills to interpret data and have demonstrable problem solving skills. Experience in conducting formal meetings, understanding and applying the relevant policies appropriately is desired. You enjoy working in a fast-paced environment and have knowledge of warehouse operating systems, core reporting tools and Mechanical handling equipment.

What we offer you:

An award winning recognition scheme: We celebrate our people and appreciate the incredible work they do each day. We genuinely care about your well-being, and that's why we have curated a comprehensive range of employee benefi ts just for you. We continuously review and update our offerings to ensure that we provide the right support to our valued employees. Here's a glimpse of the wealth of benefits we provide:
  • Wellbeing Support: Take advantage of our dedicated apps and Employee Assistance Programme, providing you with the necessary resources and support to enhance your overall well-being.
  • Generous Annual Leave: Start with 25 days of annual leave and watch it grow to 27 days after 5 years of service. Additionally, you have the option to purchase additional holiday time to suit your needs.
  • Pension Scheme: Plan for a secure future with our Ocado pension scheme, including an option with employer contribution matching of up to 7%.
  • Private Medical Insurance: Rest easy knowing that your health is safeguarded with our comprehensive private medical coverage.
  • Family-Friendly Policies: We understand the importance of family, which is why we offer 22 weeks of paid maternity leave, adoption leave, shared parental leave and 6 weeks of paid paternity leave once relevant service requirements are met.
  • Financial Support: Benefit from our interest-free Train Ticket Loan and participate in our Cycle to Work Scheme, making your commute easier and more affordable.
  • Sharesave and Buy as You Earn Schemes: Take part in our exciting share schemes, allowing you to share in our success and contribute to your financial future.
  • Shopping Discounts: Enjoy a 15% discount on , making your shopping experience even more delightful. Plus, all employees receive mid-week free delivery as a special perk. Our discounts platform also offers a brilliant range of savings at popular retailers and restaurants as well as days out.
  • Financial Protection: We offer Income Protection, providing coverage of up to 50% of your salary for 3 years, and Life Assurance, ensuring financial security with coverage of 3 times your annual salary.
At Ocado Logistics, we prioritise your well-being and strive to create an environment where you can thrive both personally and professionally. Join us and unlock the full potential of our exceptional employee benefits. Find out about our employee funded benefit options, using Benefits to add bespoke benefits including Dental Insurance, Travel Insurance and much more.

We're in it together, we are proud of what we do, we can be even better.

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