Casework Coordinator

7 days ago

Plymouth, Plymouth, United Kingdom British Red Cross Full time

Casework Coordinator - Ukrainian Project

Location:
Plymouth (Devon, Cornwall & Somerset Hub Areas)

Contract type: 1 Year Fixed-term

Hours: 17.5 hours per week

Salary:
£24,819 per annum pro-rata


The Restoring Family Links service helps people look for family members, restore contact, reunite families, and seeks to clarify the fate of those who remain missing.

You'll primarily be responsible for the coordination and delivery of casework services for asylum seekers and refugees.

For this group living in limbo, without government support they can be particularly vulnerable and at risk of experiencing destitution.


Services include:

  • International Family Tracing working with the ICRC and other national societies around the world to locate people and put them back into contact with their relatives
  • Family reunion reuniting families who have been separated and have been allowed by the Home Office to join their families in the UK
  • Travel assistance for refugees whose families live overseas and have been granted a visa to come to the UK

Diversity is something we celebrate
We want you to be able to bring your authentic self to the Red Cross.

We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

To find out more about how we develop our inclusive environment please click here Diversity & Inclusion

  • Delivering casework with vulnerable clients (ideally within the asylum support system), and you're able to effectively advocate on behalf of clients to realise their rights and entitlements.
  • An understanding of issues relating to refugees, asylum seekers and other vulnerable migrants
  • You're a team player; you're able to work as part of a team within what can sometimes be a highpressure environment. You will have experience of crossagency partnership and collaborative working too.
  • You're a great communicator with the ability to adapt your communication based on the audience.
  • Providing sensitive, safe, and empowering support to distressed people in vulnerable situations
We offer a wide range of staff benefits, these include:

  • 36 days holiday pro rata (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy

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