Refugee Support

1 week ago

Plymouth, Plymouth, United Kingdom British Red Cross Full time

Location:
Plymouth

Contract type:
Permanent

Hours: 17.5 hours per week

Salary:
£24,819 Per Annum, Pro-rata.
***
_Could you play a key role in supporting refugees and migrants in your local area?_


We have an exciting opportunity for a
Casework Coordinator to join our Refugee Support and Restoring Family Links (RSRFL) team.

In this role you'll be responsible for coordinating and delivering casework services for refugees, asylum seekers and migrants in the Plymouth area.

You'll undertake a range of duties to develop, deliver, maintain and promote the service.

This is a varied role that will involve working with adults, young people and families in diverse situations who have experienced displacement.


The Refugee Support team is connected by the common goal of supporting people who have experienced displacement to feel safe and live with dignity.

You'll work collaboratively with the area and wider RSRFL team, and external partners, to ensure our service users are provided with high quality, holistic, person-centred support.


This will be an incredibly rewarding role and will help us to achieve our mission of supporting people in crisis; you'll be making a tangible difference to the lives of the people we support.


How you'll make a difference.

Many of the people we support are in complex situations and can experience hardship, homelessness, social isolation, and face challenges navigating complex welfare and legal systems.

As a central part of our frontline area team, you will coordinate and supervise a team of casework volunteers to provide casework, advocacy, practical and emotional support to enable our service users to access the support and services they need.


This role could be for you if

  • You are about our cause you understand the issues displaced people face and their rights and entitlement
  • You have excellent verbal and written communication skills in English, with the ability to communicate effectively with people whose first language is not English directly and through interpreters
  • You can provide sensitive, safe and empowering support to distressed people in vulnerable situations
  • You are organised and can plan, manage, monitor and prioritise your own and others workload
  • You have knowledge of the roles of statutory and nonstatutory agencies in supporting people who have experienced displacement
  • You have experience delivering casework to vulnerable clients

The closing date for the role is 23.59 hours on Tuesday 25th April 2023 with interviews expected shortly afterwards.
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A full person specification and job description is available as a download in the "Role Profile / Job Description" link.
***
Say hello to the team

Refugee Support provides core services to asylum seekers, refugees and migrants, including Orientation, Destitution Support including casework and Family Reunion Integration and Travel Assistance.


The British Red Cross Refugee Support work closely with the refugee sector and wider community partners participating in city wide forums to promote access to services and support integration.

For people in crisis, as a result of their migration status, in need of protection, displaced and often having experienced family loss and separation our Refugee Support and Restoring Family Links team will deliver on our unique position and responsibility as part a truly global humanitarian organisation, present at every stage on the migratory trail to:

  • Reduce destitution and exploitation
  • Restore family links and facilitate reunion
  • Challenge stigma and build inclusion
  • Ensure protection and empower people to make positive decisions to regain control of their lives


We will do this by mobilising the power of humanity through three distinct vehicles for change - advocacy, service delivery and by creating the right environment.


We will engage with our service users and use their experience and evidence to inform our development and delivery and will seek out opportunities to build productive alliances across the UK, wider movement and beyond to enable delivery on our mission at the earliest opportunity.


What you'll get in return
As well as a rewarding role with a global charity, you'll get access to a wide range of benefits, these include:

  • 36 days holiday (including Bank Holidays)
  • pro rata for fixed-term roles
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy
  • Discounts from a range of online and high street retailers

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