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Patient Services Administration Team Leader

3 months ago

Bognor Regis, West Sussex, United Kingdom Flansham Park Health Centre Full time
The following are the core responsibilities for this role.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

Oversee the day to day running of the Administration office, managing and assigning workloads. Provide general assistance to the Administration team as a first line trouble shooter Provide coaching, learning, development and mentoring support to the Administration team Process incoming and outgoing mail Inviting patients for annual reviews/long term conditions Managing recalls/registers File and store records as required Photocopy documentation as required Process changes to patient registration, deduction of record and new patient registration Input data into the patients healthcare records as necessary Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately Welcome patients and visitors to the organisation, directing requests appropriately Maintain a clean, tidy, effective working area at all times Support all clinical staff with general administrative tasks as requested Protecting the confidentiality of the patients and staff at all times