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Ward Receptionist

3 months ago

Bristol, Bristol, United Kingdom North Bristol NHS Trust Full time

Arrange appointments, request transport and contribute to the patient discharge planning process, maintaining electronic patient records and up to date bed state.

Answer the telephone and with the assistance of nursing staff answer requests for information. Maintain stocks of stationery, keep reception desk and notice boards tidy.

Communicate effectively with colleagues, patients and relatives through verbal/written communication, participating at ward meetings and maintaining confidentiality of information at all times.

Carry out other specific administrative/clerical and housekeeping duties as requested by the ward manager.

Contribute to maintaining the safety and security of patients and their belongings and to maintaining the safety and security of the environment.

Maintain personal standards of health, safety and security and understand own responsibilities under the Health and Safety at Work Act.

Participate in relevant training as identified through individual performance review.

Comply with the Data Protection Act. Adhere to Trust/Directorate/Departmental policies