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G P Assistant
3 months ago
The post holder will report to the practice manager and the general practitioners (GP(s)) and support the GP(s) to ensure the efficient provision of medical services and clinics by performing several more routine administrative and clinical duties.
This will allow the GP(s) to utilise their own time more effectively towards greater patient focused activities.Additionally, this role will support both nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population.
Utilising the NHS Health Education England GPA Competency Framework, the post holder working within general practice/primary care will provide capabilities within care, administration, clinical, communications and health records management.
Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.Safety, Health, Environment and Fire (SHEF) This practice is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.
The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
All personnel are to comply with the:
Health and Safety at Work Act 1974 Environmental Protection Act 1990 Environment Act 1995 Fire Precautions (workplace) Regulations 1999 Coronavirus Act 2020 Other statutory legislation which may be brought to the post holders attention.
Confidentiality The practice is committed to maintaining an outstanding confidential service.Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care.
They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.
It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI) To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it.
By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.
The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision.
Teamwork is essential in multidisciplinary environments.Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.
Service Delivery Staff at Lawson Road Surgery must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times.
Staff will be given detailed information during the induction process regarding policy and procedure.
Managing information All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.
Data should be reviewed and processed using accurate SNOMED/read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.
