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Events Duty Manager

3 months ago

Wandsworth, Greater London, United Kingdom Enable Leisure and Culture Full time £28,000 - £31,000

We are looking for an experienced and enthusiastic Events professional to lead the delivery and support with our exciting portfolio of upcoming events

About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.

Benefits

  • Flexible working hours & a hybrid working environment
  • 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
  • Life Insurance
  • Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
  • Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
  • Free Gym Membership
  • Free breakfasts/snacks
  • When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social and wellbeing activities

Reports to: Events Operations Manager

Based: Battersea Park

Salary: £28,000 to £31,000

Contract: Permanent Full Time

DBS: Basic

Hours: 40 hours per week. Non-traditionalhours/shiftswillbebasedon event/companyneedsandallocatedonarotabasis The working pattern will regularly involve antisocial hours, evenings and long shifts.

General Overview:

ReportingtotheEvents OperationsandRotaManager,theEventsDuty Managerwilllead with and support the delivery and logistics ofall events including weddings, functions, corporate, community and larger scale production days ensuring all events run smoothly.

This role will include early mornings and late nights, as well as weekend work on a rota basis. The EventsDuty Managerwillalsoberesponsible forensuringthathealth andsafetyprocedures are adhered to when on site and will be tasked with managing casual staff and suppliers as they rig and derig their equipment for the day. TheEventsTeamareaverybusy,creative,tightknitgroupofvibrant professionals whostriveto challenge and innovate wherever we can. We are a team of "yes" people who work tirelessly to deliveroureventstothe highest standardandpride ourselvesongoing the extramile.We are a supportive team and have a flexible and collaborative approach to our work.

Responsible For:

Events:

  • Overseeingthesetupandbreakdownofthewidevarietyofeventsasrequiredbythe Events Team
  • Onsiteeventdeliverytoincludebutnotlimited tocustomerservice,organisingsuppliers, adhering to health and safety guidelines and guest management.
  • Supportingordeputisingtheeventmanagers todeliverevents includingweddingsand functions, corporate, community and production events
  • Deputisingfortheeventmanagerstoleadateamofcasualstafftoensure customer satisfaction
  • Havingcomprehensiveknowledgeofthevenuesincludinganyrestrictions,rulesor limitations and can communicate these to clients, guests and suppliers
  • Themainon-sitecontact forearlyshifts,managingandco-ordinatingsuppliers,ensuring park rules are adhered to in a safe, secure and timely manner
  • Latenightswillinvolve managinggueststoensurethattheyleave thevenue safely,whilst also co-ordinating and overseeing suppliers who are breaking down equipment
  • Liaisingwithsuppliersincluding availabilitychecks,circulatingbriefingsandschedules and general information enquiries.
  • Actasfirstaidandfiremarshal(training willbeprovided)

Building Management:

  • Ensuring the Enable events buildings are presentable and fit for purpose both pre and post events, by managing the day-to-day duties including cleaning, raising any health and safety concernsandreporting anymaintenanceissues totheEventsOperationsandRotaManager.
  • Carryingoutregularinventory checksonequipment andreportinganydamages.
  • Managingallstorageareas,ensuringtheyarewellorganized andtidy.

Visitor Service:

  • Ensuring all casual staff are trained, presentable and motivated to provide 5 star customer serviceandgoingtheextramileforallofourguests.Providingallstaffwiththeknowledge to be able to confidently market and promote our services and events.
  • Toensureconsistentuptodateinformationisdisplayed throughoutthebuilding andthat the Enable brand is presented professionally and clearly at all times.
  • Ensuringallcustomer-relatedcomplaints,incidentsandaccidentsareloggedand reported to management

Skills and Experience:

  • Provenexperienceofevent management
  • Confidencetoworkindependentlyandleadfromthefront
  • Passionforcreatinganddeliveringunforgettableevents
  • Exceptionallyhighstandardsofcustomerservice, attentiontodetail andorganisational skills
  • Abilitytocommunicateeffectivelyandprofessionallywithsenior management, other staff, clients and members of the public
  • Handson/proactiveonsiteandprideyourselfongoingtheextramiletocreate thebest event possible
  • Abilitytoworkunderpressureandmeetdeadlines effectively
  • Holdafullmanual UKdrivinglicense

This is a unique and exciting opportunity to help deliver on large scale events and positively impact that Wandsworth community If you are interested, please APPLY NOW and follow the prompts.

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