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Sales Support Analyst

3 months ago

Horley, Surrey, United Kingdom Utility People Full time

Ref: 14217

Role:
Sales Support Analyst

Location:
Horley, Surrey (2 days in the office 3 from home)

Salary:
up to £24k DOE (35hours per week Mon Fri)

Summary:

Key responsibilities:

  • Provide proactive assistance and support to the sales team.
  • Manage the Sales Admin, Office and Sales inbox.
  • Accurately capture and process all orders in CRM and billing systems
  • Act as a filter for all new business ordered, additional work requested, cancellations to works raised and any other changes.
  • Identify issues with and errors in order data and if unable to resolve, escalate to Team.
  • Prepare sales letters, quotations for products and services and tender documents and file accordingly.
  • Create new, and manage existing, monitoring statistics reports within Microsoft Excel.
  • Proactively liaise with and quickly build rapport with customers and suppliers
  • Proactively ensure sales team has updated document packs.
  • Maintain and circulate price lists, product overviews, and master quotations.

Skills and experience required:

  • Highly accurate data inputting skills.
  • Sales administration experience gained within a technical environment.
  • Strong problemsolving and analytical abilities
  • Keep up to date with advances in business area, new methods and ways of working.
  • Strong administrative and organisational skills.
  • Intermediate knowledge of Excel, Word and Outlook.
  • Confident and accurate use of departmental computer systems/databases.
**NOTE: For this role there will be an expectation of travelling to the Blackpool office 6 times a year. Travel cost and accommodation (if necessary) will be covered by the company.