Current jobs related to Platform Support Specialist - Horley, Surrey - Reed

  • IT Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Estio Training Limited Full time

    IT Support Specialist OpportunityWe are seeking a highly motivated and enthusiastic IT Support Specialist to join our team at Estio Training Limited. As an IT Support Specialist, you will be responsible for providing first-level support under supervision, addressing basic software and hardware queries, and participating in training and development activities...

  • ICT Desktop Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Chapman Freeborn Airchartering Full time

    ICT Desktop Support SpecialistChapman Freeborn Airchartering is seeking an ICT Desktop Support Specialist to join our team in the UK. As a key member of our ICT team, you will be responsible for providing technical support to all users of our ICT system worldwide.Key Responsibilities:Assist the Head of ICT and the ICT Support Supervisor in ensuring an...

  • ICT Desktop Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Chapman Freeborn Airchartering Full time

    ICT Desktop Support SpecialistChapman Freeborn Airchartering is seeking an ICT Desktop Support Specialist to join our team in the UK. As a key member of our ICT team, you will be responsible for providing technical support to all users of our ICT system worldwide.Key ResponsibilitiesAssist the Head of ICT and the ICT Support Supervisor in ensuring an...

  • ICT Desktop Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Chapman Freeborn Airchartering Full time

    ICT Desktop Support SpecialistWe are seeking an experienced ICT Desktop Support Specialist to join our team at Chapman Freeborn Airchartering. As a key member of our ICT team, you will be responsible for providing technical support to our global users, maintaining a healthy IT system, and proposing improvements to our ICT infrastructure.Key...

  • ICT Desktop Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Chapman Freeborn Airchartering Full time

    ICT Desktop Support SpecialistWe are seeking an experienced ICT Desktop Support Specialist to join our team at Chapman Freeborn Airchartering. As a key member of our ICT team, you will be responsible for providing technical support to our global users, ensuring the smooth operation of our ICT systems, and implementing improvements to our infrastructure.Key...

  • Inventory Management Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Premier Work Support Full time

    We are seeking a highly skilled and detail-oriented Inventory Management Specialist to join our team at fish4.co - Jobboard. The ideal candidate will have extensive experience in inventory management, particularly in cycle counting and stock replenishment. A valid Bendi forklift license and experience in driving a Bendi forklift are essential for this...

  • IT Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Estio Training Limited Full time

    Level 3 Information Communication TechnicianWeekly Hours Worked: 09:00 – 17:30 Monday – Friday 37Founded in 1994, Qual Limited is an independent IT specialist based near Gatwick. Estio Training is thrilled to offer a new opportunity for a L3 Information Communications Technician Apprentice at Qual Limited.We are offering an exciting opportunity for an...

  • IT Support Specialist

    4 weeks ago

    Horley, Surrey, United Kingdom Estio Training Limited Full time

    Level 3 Information Communications TechnicianWeekly Hours Worked: 09:00 – 17:30 Monday – Friday 37Founded in 1994, Estio Training Limited is an independent IT specialist based near Gatwick.We are offering an exciting opportunity for an Apprentice MSP Service Desk Engineer within Estio Training Limited. This apprenticeship program is tailored for...

  • IT Support Specialist

    4 weeks ago

    Horley, Surrey, United Kingdom Estio Training Limited Full time

    Level 3 Information Communications TechnicianWeekly Hours Worked: 09:00 – 17:30 Monday – Friday 37Founded in 1994, Estio Training Limited is an independent IT specialist based near Gatwick.We are offering an exciting opportunity for an Apprentice MSP Service Desk Engineer within Estio Training Limited. This apprenticeship program is tailored for...

  • Educational Support Specialist for Young Learners

    3 days ago

    Horley, Surrey, United Kingdom Randstad Full time

    About the RoleWe are seeking a dedicated Educational Support Specialist to join our team in Yatterdon, Surrey. This exciting opportunity is perfect for individuals passionate about making a positive impact on young learners.As an Educational Support Specialist, you will play a crucial role in providing individualized support to students, helping them thrive...

  • ICT Desktop Support Specialist

    7 days ago

    Horley, Surrey, United Kingdom Chapman Freeborn Airchartering Full time

    ICT Desktop Support SpecialistThe Chapman Freeborn Airchartering team is seeking an experienced ICT Desktop Support Specialist to join our global ICT infrastructure team.Key Responsibilities:Provide technical support to all users of the company's ICT system worldwide.Assist in ensuring an effective ICT service is provided globally.Propose and implement...

  • Regional Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom CAE Full time

    Role and ResponsibilitiesCAE is seeking a skilled Regional Support Specialist to join our team based in Gatwick. As a Regional Support Specialist, you will be responsible for providing software and hardware technical support to the CAE training centre network in Europe, Africa, and the Middle East.Key Responsibilities:Provide technical support to the CAE...

  • Psychology Graduate

    3 weeks ago

    Horley, Surrey, United Kingdom Academics Full time

    Job Title: Psychology Graduate - Specialist SEN SupportCompany: AcademicsJob Type: Long term agency contract: £85-£100 per daySector: Education and TrainingThe SchoolWe are a dynamic and creative school for children and young people with special educational needs and disabilities, including epilepsy, autism, and severe learning difficulties.Our school is...

  • Regional Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom CAE Full time

    Role and ResponsibilitiesCAE is seeking a skilled Regional Support Specialist to join our team based in Gatwick. As a Regional Support Specialist, you will be responsible for providing software and hardware technical support to the CAE training centre network in Europe, Africa, Middle East (EMEA) & globally if and when required.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 weeks ago

    Horley, Surrey, United Kingdom Archard Talent Limited Full time

    Customer Support RoleArchard Talent Limited is seeking a skilled Customer Support professional to join their Helpdesk team. As a Customer Service Engineer, you will play a pivotal role in delivering exceptional customer service and technical expertise to manage faults and resolve remote cases efficiently.Key Responsibilities:Document all customer...

  • Technical Support Specialist

    2 weeks ago

    Horley, Surrey, United Kingdom Archard Talent Limited Full time

    Customer Support RoleArchard Talent Limited is seeking a skilled Customer Service Technician to join their Helpdesk team. As a key member of the team, you will play a pivotal role in delivering exceptional customer service and ensuring timely resolutions to customer queries.Key Responsibilities:Document all customer interactions within the CRM system,...

  • Administrative Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Spire Healthcare Full time

    Spire Healthcare is seeking an experienced Administrator to provide day-to-day patient administration support within designated areas.Duties and ResponsibilitiesTo ensure an exemplary level of customer service is upheld in the provision of service to patients, consultants, and the hospital team.To provide administrative support within designated areas as...

  • Mental Health Support Specialist

    4 weeks ago

    Horley, Surrey, United Kingdom Academics Full time

    About the RoleWe are seeking a dedicated and compassionate individual to join our team as a Mental Health Support Specialist. As an Aspiring Psychologist - Learning Support Assistant, you will play a vital role in providing personalized assistance to students who require additional support.Key ResponsibilitiesCollaborate with educators and psychologists to...

  • Administrative Support Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Spire Healthcare Full time

    Job SummaryWe are seeking an experienced Administrator to join our team on a bank/temporary basis at Spire Gatwick Park Hospital.About the RoleAs an Administrator, you will be responsible for providing day-to-day patient administration support within designated areas, ensuring that daily tasks are completed to a high level of service both to internal and...

  • Inventory Management Specialist

    3 weeks ago

    Horley, Surrey, United Kingdom Premier Work Support Full time

    Premier Work Support is seeking a highly skilled Stock Controller to join their team. The ideal candidate will have extensive experience in inventory management, particularly in cycle counting and stock replenishment. Key responsibilities include:• Conducting regular cycle counts to ensure inventory accuracy• Managing and executing stock replenishment...

Platform Support Specialist

2 months ago

Horley, Surrey, United Kingdom Reed Full time
{"title": "Platform Support Analyst", "description": "Job Summary

We are seeking a skilled Platform Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our platform users, ensuring data integrity, and identifying opportunities for process improvement.

Key Responsibilities
  • Develop a deep understanding of our platform and its features.
  • Manage the user onboarding experience, ensuring accurate data entry and timely issue resolution.
  • Provide comprehensive support to platform users, addressing queries, and escalating issues as necessary.
  • Collaborate with users to identify reports, set parameters, and schedule tasks within the platform.
  • Identify and suggest improvements to our support services, leveraging customer feedback and knowledge sharing.
  • Utilize CRM database to manage utility logs, actioning, reviewing, and responding in line with project delivery and support procedures.
  • Take ownership of the project delivery and support mailbox, prioritizing workload effectively.
  • Maintain clear communication with users through proactive phone use and follow-up emails, ensuring a clear audit trail.
  • Analyze monitoring statistics to inform support decisions.
  • Document conference calls and meetings, distributing notes promptly.
  • Demonstrate ownership of tasks and projects, showcasing initiative and a commitment to excellence.
  • Participate in training to maintain and develop skills and knowledge.
  • Adhere to all company policies, procedures, and working practices, ensuring health and safety compliance.
Requirements
  • Strong problem-solving and analytical abilities.
  • Up-to-date knowledge of business area advancements and new working methods.
  • Strong administrative and organizational skills.
  • Intermediate knowledge of Excel, Word, and Outlook.
  • Confident and accurate use of departmental computer systems/databases.
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic, innovative environment.
  • Support for professional development and continuous learning.
  • A friendly and passionate team dedicated to making a difference.
", "lang_code": "en-US"}