Head of Collections

2 weeks ago


London, Greater London, United Kingdom Northreach Full time
Northreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors.

Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional growth.

We have partnered with a challenger bank who operate in business banking providing a variety of loan products to SME sized businesses across Europe.

A well established and profitable organisation they employ approximately 300 FTE primarily based from their Central London offices.

Trading for around a decade they have built up strong relationships with a variety of partners to ensure they are connecting to their target client base in addition to being exceptionally well funded and building long term lending partners.


They have an opportunity for a Head of Collections to lead a team responsible for reducing outstanding and delinquent debt for the organisation while maintaining relationships.

The team is multi lingual covering a number of countries across Europe.

There are initiatives across the function to improve efficiency by improving both business processes and systems as well as interaction with other key business functions.


Responsibilities:
nReduce defaults, accelerate late payments and reduce debt sold to DCA'snTeam management – circa 15 all based in LondonnOperational ExecutionnMonitor and report KPI'snProcess and system improvementnBuild key stakeholder relationships

Ideal Candidate:
nHeld a Head of Collections, Recoveries or Credit control rolenFinancial services experiencenLed teams of a similar sizenExcellent communication and stakeholder management skillsnProcess improvement experiencenData analysis and BI

The team is full time office based, therefore this role is based on site 5 days per week


Northreach is an equal opportunity employer and we do not discriminate against any employee or applicant for employment based on race, colour, religion, sex, national origin, disability, or age.

We are committed to promoting diversity, equity, and inclusion in the workplace and hiring practices, therefore only partner with businesses that promote DEI.

We strive to create a welcoming and inclusive environment for all employees.
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