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Car Wash Operations Supervisor
3 months ago
Position Title:
Operations Supervisor - Hands on role at Leading National Car Wash Franchise Location, Sutton Coldfield
Location:
Sutton Coldfield, UK
Working Hours:
Full-time, 35 hours per week with potential for paid overtime
About:
We operate one of the sites of a leading car wash service provider in the UK, known for its commitment to quality, customer satisfaction, and environmental responsibility.
We offer a range of services from basic washes to full vehicle detailing, catering to the needs of every customer.
Position Overview:
Responsibilities:
- Supervise the daytoday operations of the car wash facility.
- Participate in the daytoday operations, including handson car washing duties alongside the team.
- Train and manage car wash staff, ensuring compliance with company standards.
- Monitor and maintain inventory levels of cleaning supplies.
- Ensure the car wash equipment is in optimal condition, scheduling repairs and maintenance as needed.
- Uphold the highest standards of cleanliness and safety onsite.
- Handle customer inquiries and complaints with professionalism.
Requirements:
- Full category B driving licence, free of convictions and no more than 4 points
- Proven experience in a supervisory or management role, preferably in the automotive or retail sector.
- Strong attention to detail and ability to uphold service quality standards.
- Excellent customer service and communication skills.
- Good command of the English language.
- Ability to lead and motivate a team effectively.
- Basic technical knowledge of car wash equipment is a plus.
- Flexibility to work in shifts, including weekends and holidays as required.
Training:
Comprehensive training will be provided to ensure you are well-equipped with the knowledge and skills required to excel in your role.
Benefits:
- Potential for paid overtime and performance related bonuses.
- Company pension.
- Free, onsite parking.
- Opportunities for professional development.
- A supportive team environment.
- Full uniform and PPE provided.
- Company mobile phone.
If you are passionate about delivering exceptional service and leading a team to success, we would love to hear from you.
Pay:
From £22,641.00 per year
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Application deadline: 05/05/2024
Expected start date: 05/06/2024