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Medical Receptionist

3 months ago

Bristol, Bristol, United Kingdom Courtside Surgery Full time

Job overview


Courtside Surgery is looking for an enthusiastic, part time Receptionist to join our experienced and professional team in supporting our patients and clinical staff at the surgery.


We are seeking friendly, diligent individuals who have experience of a public facing role and able to multi-task and cope in a quite often pressurised environment.

This is a very busy role, dealing with enquiries both face to face, over the telephone and via computer systems and requires someone with great communication skills.


Flexibility is extremely important, you must be able to work on your own and as part of a team and be willing to provide cover for annual leave and sickness absence.

You will join a well-established professional team of GPs, Nurses, HCA, Administration/Reception Staff and Management.

Job description

  • To provide excellent reception services for patients and other visitors attending or contacting the surgery in a courteous, efficient and effective way.
  • To provide efficient and accurate administration services for the surgery.
  • To ensure the accurate recording / coding of data for audit / review.
  • To assist the Practice to achieve high quality patient services and successful financial targets by ensuring data is managed in the manner and to the targets which may be specified from time to time by the Partners.
  • To comply with all requirements of the General Data Protection Regulations and Information Governance at all times.
Main Responsibilities

  • Undertake reception duties including telephone calls, face to face contact with patients and ensure patient details are kept up to date on the computer system.
  • Maintaining and monitoring the practice appointments system.
  • Issue patients repeat prescriptions and deal efficiently with any queries that may arise.
  • Provide results to patients where appropriate within practice guidelines.
  • Deal with all new patient registration requests, make up practice leaflets and register new patients.
  • Processing and distributing incoming and outgoing mail.
  • Taking messages and passing on information.
  • Filing and retrieving paperwork.
  • Computer data entry/data collection and collation; processing and recording information in accordance with practice procedures.
  • Carry out opening and lock up procedures.
  • Work with other members of the reception / administration team to provide support.
  • Assistance in covering annual leave and sickness.
Any other duties in line with the above requested by the Senior Receptionist or Practice Manager

The post to be filled: 29 hrs per week

Mon 2pm - 8pm, Tue 2pm - 8pm, Wed 2pm -7pm, Thurs 2pm - 8pm, Fri 1pm - 7pm

Please submit your CV to the surgery for more information

Job Types:
Part-time, Permanent

Salary £10 per hour

Job Types:
Part-time, Permanent

Part-time hours: 29 per week

Pay:
£10.00 per hour

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
One location

Application deadline: 20/02/2023

Reference ID:
February 2023