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Medical Office Coordinator

2 months ago


Bristol, Bristol, United Kingdom SHR Group | Primary Care Full time
Medical Receptionist Job Description

We are seeking a highly organized and compassionate Medical Receptionist to join our healthcare team at SHR Group | Primary Care. As a key member of our medical office, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our practice.

Responsibilities:
  • Patient Interaction: Greet and assist patients and visitors in a friendly and professional manner, providing a warm and welcoming environment.
  • Scheduling and Coordination: Schedule and confirm appointments using electronic medical records systems, ensuring accurate and timely scheduling.
  • Communication and Data Management: Answer phone calls, take messages, and direct inquiries to the appropriate personnel, while maintaining accurate and up-to-date patient demographic information.
  • Medical Records and Billing: Manage medical records, ensuring accuracy and confidentiality, and process billing and insurance claims in a timely and efficient manner.
  • Administrative Support: Assist with various administrative duties, including filing, data entry, and correspondence, to ensure the smooth functioning of the medical office.
  • Environment and Organization: Maintain a clean and organized reception area, contributing to a welcoming and efficient environment for patients, visitors, and staff.
Qualifications:
  • Experience: Proven experience in a similar role, preferably in a medical setting, with a strong understanding of medical terminology and procedures.
  • Technical Skills: Proficiency in electronic medical records systems and MS Office, with excellent communication and interpersonal skills.
  • Attention to Detail: Strong attention to detail and ability to multitask, with a focus on maintaining confidentiality and adhering to HIPAA regulations.
  • Customer Service: Customer service-oriented and empathetic towards patients, with a high school diploma and certification in medical office administration a plus.

As a Medical Receptionist at SHR Group | Primary Care, you will have the opportunity to make a positive impact on the lives of our patients and contribute to the success of our medical team. If you are a detail-oriented and compassionate individual with excellent communication skills, we encourage you to apply for this rewarding role.