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Receptionist
3 months ago
We are recruiting an organised, customer service focused receptionist for our new state of the art 14 surgery dental practice in Crossgates, Leeds.
Person Specification
- Caring and compassionate
- Excellent interpersonal skills including a professional and welcoming telephone manner
- Excellent organisational skills in order to manage multiple tasks and process timelines
- Demonstrates flexibility
- Able to build strong relationships with the Practice team
- Excellent verbal and written communication skills
- Ability to use IT and operate a computer based systems
Key accountabilities
Performance
- Take ownership of the daily and weekly tasks to be completed by the reception team
- Support the promotion of patient choice through asking patients about products, services, promotions and oral health products they are interested in
People
- Build and nurture great working relationships with the Clinical team
- Be actively involved in the smooth running of the practice by working well with your practice team
Patients
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
- Accurately update and protect patient information including on the patient electronic database
- Book next appointments before the patient leaves and action reminders including courtesy calls
Job Types:
Full-time, Part-time, Permanent
Salary:
£10.50 per hour
Benefits:
- Health & wellbeing programme
- Onsite parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
Application deadline: 06/10/2023
