2x Neighbourhood Housing Officer

2 weeks ago

London, Greater London, United Kingdom Tower Hamlets Homes Full time

We are currently recruiting for 1x Neighbourhood Housing Officer (permanent) and 1x Floating Neighbourhood Housing Officer (6 month FTC) to join our successful
Neighbourhoods Housing Team and help deliver the best housing services in Tower Hamlets.


We are looking for a highly motivated person who is committed to the very highest standards of customer care and Housing management to join our busy team as a Neighbourhood Housing Officer.

You will have responsibility for managing a Neighbourhood patch providing tenancy neutral Housing and Estate management services and will be expected to:

  • Manage the patch to an exceptionally high standard engaging with and involving residents in the management of their Neighbourhood through regular estate inspections.
  • Proactively deal with all potential hazards and Fire Risk Assessment actions.
  • To ensure the speedy lettings of property in line with Tower Hamlets Homes' and national BVPI targets
    .
  • Support and sustain tenancies to prevent homelessness through the provision of general tenancy support to residents to help sustain their tenancy.
  • To undertake sensitively and effectively all aspects of tenancy management.
  • To case manage residents with additional needs.
  • To take action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments including attending Court to give evidence.
  • Deal sympathetically and effectively with clients, often in stressful circumstances, by telephone, office interview, home visit and when representing the Council in court.
  • Have sound judgement and the ability to prioritise effectively.
  • Meet various performance targets.
  • Have experience in using Northgate (SX3) and Contact manager IT systems.

Our offer to applicants:

In return for you choosing to work with us, we will offer you a range of great benefits, including:

  • 27 days' paid holiday each year, plus bank holidays
  • A fantastic careeraverage pension scheme
  • Cycle to Work scheme, and interestfree loans for season tickets and technology
  • Amazing commercial discounts, including discounts at many gyms, shops, and restaurants.
  • Your voice heard through our staff forum and networking groups for women and LGBT staff;
  • Newly refurbished offices, with free tea, coffee, and shower facilities;
  • Flexibility for blended and remote working provisions;
  • Working within a diverse and inclusive workforce
**How to apply

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Colbern Limited Full time

    Neighbourhood Housing OfficerLambethContract£152.10 per day PAYEOur client is looking for an experienced Neighbourhood Officer.The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents...

  • Neighbourhood Housing Officer

    1 week ago

    London, Greater London, United Kingdom Pertemps Network Group Full time

    Job Description:Role PurposeThis role provides a frontline, trusted service to our residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities. By assessing and understanding the context of people's lives and identifying predictable demand the...

  • Neighbourhood Response Officer

    2 weeks ago

    London, Greater London, United Kingdom Service Care Solutions - Housing Full time

    Neighbourhood Response OfficerNorth London (covering Tower Hamlets, occasional cover for Havering and Waltham Forest)Start Date: 20/05Temporary - 1 month rolling contractFull Time, 36 hours per weekHybrid working availableWe are seeking confident, customer-focused Neighbourhood Response Officers to join a team in North London. The client is dedicated to...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Neighbourhood Housing Officer Location: Lambeth, London Type: Temporary - 6 month contract Hours: Full time, 35 hours a week Start Date: 13/05/2024 Are you passionate about fostering vibrant and sustainable communities? Do you thrive on providing excellent customer service and support to tenants and leaseholders? If so, we have an exciting...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Akton Recruitment Full time

    Neighbourhood housing officerCamden£21 Per HourI am recruiting for a local authority who is looking for someone to work creatively and effectively with residents, service managers and other stakeholders to develop, maintain and continually review the delivery and work practices and processes of our landlord services. You will work with other team colleagues...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom iWork Recruitment Limited Full time

    What's involved with this role:Contract to start on until with a possible extension.Key Duties: The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, to achieve sustainable tenancies in sustainable communities. To provide a...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Adecco UK Full time

    A fantastic opportunity has emerged for a Neighbourhood Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, initially for 3-6 months.The post holder will be working from home (but occasionally needed to attend their Dartford office in Kent) and expected to own a patch of approximately mixed...

  • Neighbourhood housing officer

    2 weeks ago

    London, Greater London, United Kingdom Aatom Recruitment Full time

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Neighbourhood Housing Officer on a 3 months initial contract with the possibility of further extension. Role's purpose This role provides a frontline, trusted service to our client's residents, as they move in and out of their homes, coping with changes in their...

  • Neighbourhood Services Officer

    2 days ago

    London, Greater London, United Kingdom Islington and Shoreditch Housing Association (ISHA) Full time

    We are looking for a confident individual with great interpersonal skills for this busy Neighbourhood Services role. If this is you, come and join us at ISHA as our Neighbourhood Services Officer.Neighbourhood Services OfficerHours: 35 hours (full time)Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DRSalary: £34,891.50Contract: PermanentThis is an...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Adecco Full time

    Neighbourhood Housing OfficerAre you an experienced housing officer?PART-TIME - 18 hours per week, Job Share£19.30 p/h PAYE - £25.36 p/h UmbrellaTwo and a half days - Hybrid - one day in the officeBased in NortholtStart ASAPWe need you...We are searching for hard working, enthusiastic, and passionate housing officers to join the award winning, established...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Adecco UK Full time

    Neighbourhood Housing Officer:- Public Sector Local Authority:Full Time Monday to Friday, 9am to 5pm, 35 hours per week:- Temporary Role - 3 months with possible extension: £19.30 per hour PAYE / £25.36 per hour Umbrella:- IT Equipment Provided:- Up to 32 days paid annual leave (PAYE only)The key requirements for this role are:Experience in rent...

  • Neighbourhood Housing Officer

    1 week ago

    London, Greater London, United Kingdom Akton Recruitment Full time

    Camden£21 Per HourI am recruiting for a local authority who is looking for someone to provides a frontline, trusted service to residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities. By assessing and understanding the context of people's...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Akton Recruitment Full time

    Lambeth£27 Per HourI am recruiting for a local authority who is looking for someone to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities.Job RoleTo provide a proactive and customer...

  • Neighbourhood Officer

    2 weeks ago

    London, Greater London, United Kingdom MMP Consultancy Full time

    Neighbourhood Officer required to join a fantastic housing provider, this will be working on a permanent contract based in London.As Neighbourhood Officer, you will play a key role in creating safer communities by providing customers with a high-quality housing management service, dealing with tenancy management and preventing Anti-Social Behaviour.Main...

  • Neighbourhood/Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Michael Page (UK) Full time £38,000

    About Our Client Our client is a leading Housing Association based in East London. Job Description The key responsibilities: Tenancy/lease management - Providing advice, managing requests, and taking action where breaches of tenancy/lease conditions or changes in circumstances occur. This includes but not limited to death/succession; possession...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, Greater London, United Kingdom Fox Morris Group Full time

    Fox Morris Group are currently working to recruit a Neighbourhood Housing Officer. This is a full-time role, on a 6 month+ contract.Rate:£19.55-£23.05+ per hour (negotiable dependant on experience)Hours:35 per week Have previous experience dealing with tenancy and leasehold management, safeguarding and Anti-Social Behaviour.Role responsibilities Manage the...

  • Neighbourhood Housing Lead

    2 weeks ago

    London, Greater London, United Kingdom L&Q Full time

    **Neighbourhood Housing Lead - Lambeth and SouthwarkJob Title**Neighbourhood Housing LeadContract TypePermanentHoursFull timePersonaAgilePatch LocationLambeth and Parts of SouthwarkReporting OfficeGarratt LaneSalary£34,904 plus Essential Car User Allowance (if Criteria Met)29th AprilInterviews will be held Face to Face on a date yet to be confirmed.Role...

  • Neighbourhood Response Officer

    2 weeks ago

    London, Greater London, United Kingdom Service Care Solutions Full time

    Neighbourhood Response Officer North London (covering Tower Hamlets, occasional cover for Havering and Waltham Forest) Start Date: 20/05 Temporary - 1 month rolling contract Full Time, 36 hours per week Hybrid working available We are seeking confident, customer-focused Neighbourhood Response Officers to join a team in North London. The client is...

  • Neighbourhood Response Officer

    2 weeks ago

    London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Neighbourhood Response Officer North London (covering Tower Hamlets, occasional cover for Havering and Waltham Forest) Start Date: 20/05 Temporary - 1 month rolling contract Full Time, 36 hours per week Hybrid working available We are seeking confident, customer-focused Neighbourhood Response Officers to join a team in North London. The client is...

  • Neighbourhood Customer Service Officer

    2 weeks ago

    London, Greater London, United Kingdom Wandle Housing Association Ltd Full time

    Founded in 1967 as the Merton Family Housing Trust, we have since grown into an organisation with over 7,000 homes across nine south London boroughs. We are a provider of homes for rent (social and affordable), shared ownership, outright sale, and supported housing. We also have a small portfolio of commercial properties and garages.It is really important to...