Service Lead

2 weeks ago


Warrington, Warrington, United Kingdom Torus62 Limited Full time
Join the Torus Group as a Service Lead

Come onboard in a leadership role overseeing the Safer Estates Team at Torus Group. In this position, you will ensure the delivery of high-quality services focusing on Safer Estates management, covering areas such as Anti-Social Behaviour, Domestic Violence, and hoarding. Collaboration with internal departments and external agencies will be key.


Responsibilities:
  • Lead, manage, supervise, motivate, and develop teams for high-quality service provision.
  • Assist in developing a Safer Estates Strategy with the Regional Director.
  • Review policies and procedures, ensuring compliance and currency.
  • Support local authorities in Community Safety Strategy delivery.
  • Ensure effective case management and partnership collaboration.
  • Establish relationships to deliver the Safer Estates Strategy.
  • Implement performance management systems for continuous improvement.
  • Oversee workplans, risks, budgets, and compliance with legislation.
  • Deliver projects and programmes associated with the service area.
  • Prepare reports and statistical data as necessary.

Skills & Experience:
  • Degree level education or equivalent experience.
  • Experience in implementing strategies, managing risk, and governance.
  • Excellent IT skills and industry best practice knowledge.
  • Knowledge of housing management IT Systems and performance management.
  • Understanding of legal frameworks and current policy issues.
  • Change management experience with excellent project management skills.
  • Ability to build relationships and inspire confidence.

What we offer:
  • Generous Annual Leave: Start with 25 days plus bank holidays.
  • Family Support: Enhanced maternity, paternity, and adoption pay.
  • Financial Flexibility: Various financial benefits and support schemes available.
  • Travel and Transport: Employee discounts and lease car scheme.
  • Continuous Learning: Access to learning opportunities and professional development support.
  • Recognition and Well-being: Participate in reward schemes and community volunteering.
  • Flexible Working: Support for individual preferences in working arrangements.
  • Comfortable Workspaces: Well-designed offices and occupational health support.
  • Health and Wellness: Health expenses coverage for eligible employees.
  • Interview Process: Competency-based interviews and presentations.

Join us and grow personally and professionally in a supportive environment at the Torus Group.



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