Customer Service Administrator

1 week ago


Bedford, Bedford, United Kingdom Osborne Appointments Full time

Customer Service Operative - Wilstead,Bedford - Immediate Starts Available - Temporary To Permanent Opportunity
Are you currently working in retail and looking for a new role in a office environment? Wanting to start your career in a growing well established business?

Osborne Appointments are currently recruiting a entry level Customer Service Administrator for our client based in Bedford. This is a immediate start role working within a E-Commerce customer service team.

Main Responsibilities:

Customer Service:

  • To promote a courteous, professional and caring attitude to the customer
  • To maintain internal and online ordering platform administration
  • To ensure absolute accuracy in processing a customer's order along with any special delivery instructions
  • To meet the targets set out in terms of number of orders processed per day
  • To keep up to date knowledge of the product range
  • To report any problem, complaint or change in buying pattern to your manager
  • To maintain the Company's procedure for credit control, deliveries, returns and credits
  • To solicit business from potential customers
This is a full time role working 37.5 hours per week on a temp to perm contract.

For more information please call our Bedford branch and ask for Tess.

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