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Junior Operations Administrator

3 months ago

Banbridge District, United Kingdom EOS Full time

Who We Are:


EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.


We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.


The Team:


Working alongside the field operations team, you will gain insight and knowledge into the day-to-day operations at EOS IT Solutions.

The field operations team is responsible for booking travel and accommodation for all employees where required.

Additional duties include scheduling, monitoring FE performance, engaging with project managers, seeking out cost effective solutions, and working globally with customers and employees.


The Role:

  • Maintain electronic files on a daytoday basis whilst co ordinating with the operations team.
  • Reviewing time logs for employees and liaising with field operations manager.
  • Recording travel and accommodation costs
  • Inputting job data to Internal platforms such as concur and Jira.
  • Sending out travel quotation for managed service employees.
  • Responding to general field operation team queries and sign posting onwards appropriately.
  • On occasion helping with travel bookings when assigned.
This list is not exhaustive and there maybe additional duties were appropriate.

  • Excellent communication and interpersonal skills
  • Organisational skills
  • Time management skills and the ability to prioritise their workload effectively
  • Customer service skills
  • Problemsolving skills and the ability to come up with creative solutions to issues
  • Able to work with a team, take direction from others and collaborate effectively

Benefits:

  • Employee referral bonus
  • Cycle to work scheme
  • Free onsite parking
  • Company equipment
  • State of the art office/great location
  • 28 days Annual Leave.
  • Private pension
  • WPA healthcare scheme
  • Company/Corporate Events