![The Vision Centre](https://media.trabajo.org/img/noimg.jpg)
Practice Administrator
2 weeks ago
The Vision Centre are a local optician providing eye tests, contact lens services, and manufacturing lenses to the optical industry and we are now seeking a dedicated Practice Administrator to join our team.
As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and maintaining the smooth operation of our practice.
Duties will include but are not limited to:
- Greet and welcome patients and visitors with a friendly and professional demeanour.
- Answer phone calls, schedule appointments, and manage inquiries with efficiency.
- Perform clerical duties such as data entry, filing, and maintaining records accurately.
- Utilize XeyeX and other office software for administrative tasks.
- Maintain phone etiquette standards and ensure effective communication within the practice.
- Organize and coordinate appointments to optimize the flow of the reception area and the domiciliary diary.
- Proven experience in a receptionist or customer service role is preferred.
- Optical knowledge would be advantageous
- Proficiency in using computerized systems for managing appointments and records.
- Strong organizational skills to handle multiple tasks simultaneously.
- Excellent phone etiquette and communication skills to interact with patients professionally.
- Telesales experience is preferred
Joining The Vision Centre offers:
- A supportive work environment within a growing optical practice.
- Opportunities for professional development and advancement within the company.
- Competitive compensation package with benefits tailored to employee wellbeing.
Pay:
£11.44 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
- Telesales: 1 year (preferred)
Work Location:
In person
Expected start date: 22/07/2024
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