![Hewett Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator
1 week ago
This is a great role for someone who enjoys a varied administrative position with some customer service, where every day is different and you are working for a company that are really making a difference in the healthcare sector.
Receive and process orders to a very high standard.Handle enquires and complaints in an efficient and friendly manner ensuring that the customers' expectations are met to a very high standard.
Duties and Responsibilities will include
- To process customer orders accurately, receive incoming calls, and make outgoing calls to ensure customer expectations are met.
- Involvement & participation in continuous improvement activities throughout the business functions.
- Ensure that proactive management of delivery and order information is provided to customers regularly.
- Take ownership and organise returns ensuring the correct processes are followed through from start to finish.
- Responsible for coordinating responses to customer requests related to product information, pricing, deliveries, agreements, tenders and quotations.
- Maintain a strong line of communication with other departments
- General administration duties
- Dealing with Customer Complaints as detailed by the company guidelines.
- Liaise with warehouse, couriers, planning and all relevant departments to ensure the customers' expectations are met.
Ideally as a Customer Service Coordinator you will have.
Strong customer focus
Effective communication - both written and verbal
Excellent attention to detail
Teamwork
Confidence and competence at making external calls and answering inbound calls
Be educated to A level or equivalent.
Minimum 2 years' experience within a demanding Customer Service environment
Problem solving
Receptive to change
Able to plan and organise
Results driven
IT Literate (Intermediate Level on Microsoft Packages). Good working knowledge of Excel
Proven ability to work under pressure
In return you will receive a fantastic workplace, environment and get the chance to work on some large scale, cutting edge, software focus projects.
The role is based in Worcester and is commutable from Bromsgrove, Kidderminster, Stourport, Evesham, Pershore, Malvern and surrounds.
This is a fantastic opportunity to join a growing business offering excellent career progression
If you happen to know a Customer Service Coordinator who may be looking then please do get in touch as we offer a referral scheme.
Salary £ £21500 per annum
LocationWorcester
Job type Permanent
DisciplineCommercial
ReferenceJL35299_
Contact NameJennie Lessemun
-
Jennie Lessemun:
- Jennie
-
Customer Service Coordinator
1 week ago
Worcester, Worcestershire, United Kingdom Millbrook Healthcare Group Full timeWe are currently looking for a Customer Service Coordinator to join the team in our Home Improvement Agency based in Martley, Worcester. We will give you the tools and knowledge to ensure our customers and prescribers receive an outstanding level of customer service every time they have contact with us. Millbrook Healthcare Group is a rapidly expanding...
-
Customer Service/admin
1 week ago
Worcester, Worcestershire, United Kingdom Pertemps Network Group Full timeCustomer Service/Admin:£ £12 Per Hour Full TimePermanentWorcester, Hereford and WorcesterCustomer Service And Call CentreJob Description: Job Title: Customer Service/Administrator Location: Worcester, WR6 Work Schedule: Monday to Friday, 8:30 AM 5:00 PM or Hourly Wage: £ £12.00 Are you passionate about providing exceptional customer service and managing...
-
Customer Service Advisor
1 week ago
Worcester, Worcestershire, United Kingdom Page Personnel - UK Full timeFriendly and fast paced working environment Very competitive basic salaryAbout Our Client:Leading Health care company based in Worcestershire, Worcester.The responsibilities of a Customer Service Advisor include:Answering inbound calls within a timely manner and updating care records accordingly to ensure the welfare of service users Carry out wellbeing and...
-
Customer Service
1 week ago
Worcester, Worcestershire, United Kingdom Mother Hubbards Famous Fish and Chips Full timeAbility to deliver excellent customer service & experiences Work well within a small team Follow business service standards & ensure the front of house works effectively during shifts.Hourly rate based on minimum wage or experience.Job Types: Full-time, Part-time, PermanentExpected hours: 16 per weekBenefits: Discounted or free foodSchedule: 8 hour...
-
Customer Services Officer
1 week ago
Worcester, Worcestershire, United Kingdom Heart of Worcestershire College Full timeKEY ROLES AND ACCOUNTABILITIES: Front of House & Customer Service_ Support College Open Events as required. Support Information Events and New Parent Evenings as required. To cover Receptions across the estate as required Meet and Greet prospective students, members of the public and other visitors To undertake training in the roles of First Aid and Fire...
-
Customer Service Manager
1 week ago
Worcester, Worcestershire, United Kingdom Culture Recruitment Full timeWe are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence. In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If...
-
Customer Service Assistant
1 week ago
Worcester, Worcestershire, United Kingdom Redwood Search Full timeOur client is recruiting for a customer service assistant to join their team. This position is based in the town centre of Worcester.For this customer service assistant role, you will receive benefits such as; Monday to Friday role with no evenings Hybrid working pattern 2 days in the office, 3 days from home Town centre location Working for an established...
-
Customer Service Representative
1 week ago
Worcester, Worcestershire, United Kingdom Athena Worksufaces Ltd Full timeIf you are looking for a new challenge with a market leader who designs and manufactures granite, quartz and porcelain worktops for some of the biggest housebuilders in the UK, Athena Worksurfaces LTD is the one for you.We are looking for a service advisor to join our team and act as a liaison between our customers and our sub contractors.Service Advisor...
-
Customer Service Assistant
1 week ago
Worcester, Worcestershire, United Kingdom Britbet Racing LLP Full timeCustomer Service Assistant - Betting Team (no experience required)We are looking for Customer Service Betting Assistants to work with us in our Betting team at Cheltenham Festival in March. You would be working in the restaurants, lounges, bars and other public areas to provide a service to customers who would like to place a bet.Who are we looking for?...
-
Customer Service Administrator
1 week ago
Worcester, Worcestershire, United Kingdom Jark PLC Full timeMy client based in the Evesham area is looking to recruit a Customer Service Administrator on permanent basisThe main functions of the role include Processing requests and orders To populate the daily Customer requirements and liaising with approved logistic partners to arrange deliveries. Managing finished goods stock levels and Aged stocks, utilising...
-
Customer Service Administrator
1 week ago
Worcester, Worcestershire, United Kingdom Jark PLC Full timeMy client based in the Evesham area is looking to recruit a Customer Service Administrator on permanent basisThe main functions of the role includeProcessing requests and ordersTo populate the daily Customer requirements and liaising with approved logistic partners to arrange deliveries.Managing finished goods stock levels and Aged stocks, utilising...
-
Customer Service Administrator
2 months ago
Worcester, Worcestershire, United Kingdom Plum Personnel Full timeCustomer Service AdministratorMon - Thurs half hour lunch)Friday RedditchSalary 23,646 This is a fabulous opportunity to join a very successful family run business that supplies goods nationally. We are seeking a Customer focused and commercially minded individual, to be the key point of contact for their Clients. You will be handling enquiries, providing...
-
Customer Service Administrator
3 weeks ago
Worcester, Worcestershire, United Kingdom Plum Personnel Full timeCustomer Service AdministratorMon - Thurs half hour lunch)Friday RedditchSalary 23,646 This is a fabulous opportunity to join a very successful family run business that supplies goods nationally. We are seeking a Customer focused and commercially minded individual, to be the key point of contact for their Clients. You will be handling enquiries, providing...
-
Customer Service Advisor
1 week ago
Worcester, Worcestershire, United Kingdom HOORAY Recruitment Full timeAre you committed to customer service and looking for your first office-based role? Maybe you are good at problem solving, helping people and want a role where you can do just that? Are you looking for an opportunity in a rapidly growing business where your progression is encouraged? - If this sounds like you, then please get in touch Our client, a well...
-
Customer Service Assistant
3 weeks ago
Worcester, Worcestershire, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant - WorcesterCome join our fantastic team.We love to entertain It's in our DNA... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...
-
Customer Service Assistant
1 month ago
Worcester, Worcestershire, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant - WorcesterCome join our fantastic team.We love to entertain It's in our DNA... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...
-
Customer Service Assistant
1 month ago
Worcester, Worcestershire, United Kingdom Chartwells - Universities Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a...
-
Customer Service Assistant
3 weeks ago
Worcester, Worcestershire, United Kingdom Chartwells - Universities Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a...
-
Customer Service Assistant
3 weeks ago
Worcester, Worcestershire, United Kingdom Asda Express Full timeCustomer Service Assistant - Worcester, WorcestershireRole: Retail AssistantLocation: Great Witley, WR6 6HUHours: Part-Time Hours Available / PermanentHourly Rate: £11.44Bonus Scheme: Quarterly Bonus IncentiveCompany: Asda ExpressWe are looking for friendly and dedicated Retail Assistant who can provide outstanding customer service to join our welcoming...
-
Customer Service Representative
1 week ago
Worcester, Worcestershire, United Kingdom Bamboo Marketing Full timeHave you ever considered working in the automotive industry but unable to commit to working long hours with no flexibility?This is the perfect opportunity for youWe are a marketing agency specialising in automotive contact centre solutions. No automotive experience needed. Flexible working hours, full or part time.As a Customer Service Advisor you will act...