Night Shift Baggage Tracing Agent-manchester

2 weeks ago


Manchester Airport, United Kingdom Global Baggage Solutions Full time

Location:
Manchester Airport

Job Type:
Full-time, Permanent Contract - immediate Start Required

Salary:
£13.55/hr

Health plan:
Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year

Overtime:
Overtime available and paid at 150% - £20.32 an hour

Hours:

We operate 24 hours / 7 days a week so there will be various shift start / finish timings operating on a rotating shift pattern 4 on 4 off, working 11.5 hrs including 45 min break.

Current shift hours are

Other

Benefits:

  • Free onsite parking whilst on duty
  • Company Pension scheme
  • Full uniform provided in training
  • Onsite discounts and heavily discounted staff shop
  • Discounts on tram and train travel to work

Responsibilities:

  • Processing GBS handled Airlines delayed baggage
  • Clear any unclaimed bags of the baggage belts and around the belts frequently throughout the day and bring them to GBS desk.
  • Send baggage delivery order to relevant delivery company
  • Retagging baggage for next available flights, sending relevant forward messages. Or rerouting baggage as per Airline requirement.
  • Entering of information in BRS system, Baggage Reconciliation and World Tracer
  • Prepare relevant manifests and handover to respective handling agents' teams
  • Report all equipment malfunctions to the appropriate supervisor/manager
  • Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements
  • Comply with GBS / Service partners Standard Operating Procedures (SOP's)
  • Always maintain the highest standards of safety and security
  • Other duties as assigned by Shift Leader, Supervisor or Management.
The list is not exhaustive and may vary depending on location and local customer requirements

Requirements:

  • Flexible to work on various days (weekdays, weekends, and public/bank holidays)
  • Ability to speak and understand the English language
  • Strong communication and interpersonal skills.
  • Ability to travel to the airport at times where public transport is not available
  • Physically fit, able to work in a manual handling environment and lift up to 32kg frequently throughout a shift.
  • Able to work as a team in a fast paced environment
  • Computer literate.
  • Good team player and able to work independently
  • Safety driven
  • You will be required to attend mandatory training as set by GBS.
  • Must have the right to work in the UK.

COVID-19 considerations:

Guidance and recommended control measures are sourced and adopted directly from Public Health England and the GOV.UK website

Job Types:
Full-time, Permanent

Salary:
£13.55 per hour

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking

Schedule:

  • 12 hour shift
  • Night shift

Experience:

  • Customer service: 3 years (required)

Licence/Certification:

  • Driving Licence (required)

Shift availability:

  • Night shift
(required)

Work Location:
In person

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