Administrator

1 week ago


Brighton, Brighton and Hove, United Kingdom BHT Full time

For this role the project are accepting CVs.

Housing Services Administrator


We are seeking an Administrator to play a vital role in providing effective and efficient management of our Housing Services.

The Housing Services Administrator is the link between BHT Sussex and our tenants, contractors, and landlords to ensure a 'right first time' approach to our Housing Services operation.


Position:
Administrator

Location:
Brighton, Eastbourne, Hastings, (flexible on location - to be discussed at interview)

Salary:
£22,545 per annum, pro rata

Hours:
hours per week (work pattern to be discussed at interview)

Closing Date: 15 March 2023 at 12 noon

About the role:

As Administrator, you will be working for a people-led organisation whose mission is 'combating homelessness, creating opportunities, promoting change.'

You will have responsibility of general housing including voids, lettings, repair, and major works sector. You will liaise with contractors and internal staff to ensure an organised and streamlined approach to the voids process. You will lead on voids coordination ensuring targets are met and seeking value for money. This will include being responsible for the input of data on the voids module and in-house database.


The role will cover aspects of involvement in Major works and Cyclical programmes which will entail organising appointments and access, communicating and liaising between various contractors and staff through liaising with surveyors, project managers, tenants.

Sending letters to tenants to advise of the planned works and keep them updated, raising work orders, surveys, post inspections.

Keeping spreadsheets and records up to date, communicating to all sources regarding changes, delays and completions.


You will also have responsibility to raise repair orders, post inspections through our management database, manage quotes works, respond to requests, contact stakeholders, compare and agree costs and raise works.

Training will be provided.

About you:


To be successful in the role of Administrator you will need to have great communication skills and be committed to the values of the organisation.

Some of the key skills and experience you will need to bring with you include:

  • Be able to coordinate and be accountable for the voids and lettings process including advertising, administration of systems and keeping systems up to date.
  • Experience of raising works in line with company policy and procedure.
  • Be able to communicate to a range of stakeholders.
  • Be able to produce KPI reports to line management.
  • Answer queries from a range of stakeholders.

In return:

In recognition of our commitment to staff, BHT Sussex has been awarded Gold Accreditation from Investors in People.

We are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.


You will also receive a fantastic benefits package including:

  • 5.5% Stakeholder pension scheme
  • Free and confidential employee assistance helpline for both personal and workrelated concerns
  • Cycletowork scheme
  • Generous holiday allowance including an additional two days of leave at Christmas
  • The opportunity to participate in wellbeing and fundraising activities throughout the year


BHT Sussex is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010.

We are committed to encouraging equality, inclusion, and diversity within the workplace.

Job Type:
Permanent

Salary:
£22,545.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme

Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID: 842
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