Customer service advisor

1 week ago


Lincoln, Lincolnshire, United Kingdom Stafforce Recruitment Full time

We are looking for a Customer Service Advisor for an exciting opportunity at a company in Lincoln

Working Hours:

  • Monday to Sunday, with flexible shifts totaling around 25 hours per week.

Role Summary:

As a Customer Service Advisor, you will handle both inbound and outbound calls, assisting customers with various inquiries and issues. Your role involves providing essential support and advice to customers in their time of need.

Join a welcoming team, undergo comprehensive training, and shadow experienced advisors to grasp the nuances of the role before fielding calls yourself. Expect each day to bring new challenges and opportunities to positively impact customers' lives.

Key Skills Required:

Excellent communication skills to actively listen, empathize, and effectively address customer needs within defined timelines. Proficiency in using IT systems to accurately document customer interactions is vital.

Benefits:

  • Competitive pay rate of £12.20 per hour.
  • Opportunities for overtime.
  • Potential for permanent employment.
  • Recognition for outstanding performance through 'Employee of the Month' awards.
  • Access to various perks such as shopping discounts, discounted gym membership, and a 24/7 GP service.
  • Support for health and well-being.
  • Convenient online access to payslips and pension details.


  • Lincoln, Lincolnshire, United Kingdom Blue Arrow Full time

    Customer Service AdvisorLincolnshire£9.87 p/hrBlue Arrow is looking for 4 Customer Service Advisors in LincolnshireJob Roles and Responsibilities: Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, across voice & webchat contact channels, ensuring they are at the centre of your decision making...


  • Lincoln, Lincolnshire, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm. In this busy position as a Customer Service Advisor, you will be required to answer and deal with...


  • Lincoln, Lincolnshire, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm. In this busy position as a Customer Service Advisor, you will be required to answer and deal with...


  • Lincoln, Lincolnshire, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm. In this busy position as a Customer Service Advisor, you will be required to answer and deal with...


  • Lincoln, Lincolnshire, United Kingdom Copach Ltd Full time

    Customer Service Advisor - 18 hrs per weekWe are looking for a friendly and enthusiastic customer service advisor to join our small business based in Lincoln.Liaising with other members of the team to ensure customer requests are resolved as quickly and timely as possible. General office duties, data entry and up keep of current systems will also be...


  • Lincoln, Lincolnshire, United Kingdom Lincat Full time

    Customer Services Advisor - Lincoln37.5 hours per week - Monday to FridayLincat are one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for over 50...


  • Lincoln, Lincolnshire, United Kingdom OSJCT Full time

    Customer Service Advisor Customer Service Advisor Are you passionate about using your excellent customer service skills to make a difference at a not-for-profit care home charity? We have an exciting opportunity as a Customer Service Advisor in our Head Office team. What we're looking for We are looking for someone who has excellent customer...


  • Lincoln, Lincolnshire, United Kingdom Serco Plc Full time

    Customer Service Advisor - CarersLincolnshire County Council, LN1Part Time, 25 and 31 Hours available£23,954.49 pro rata + BenefitsSerco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality service, often...


  • Lincoln, Lincolnshire, United Kingdom Lincolnshire County Council Full time

    This post is being advertised on behalf of SERCO.We are looking for a Customer Services Advisor covering Children's service. The post will be based at Serco Offices in Lincoln.Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride...


  • Lincoln, Lincolnshire, United Kingdom Lincat Full time

    Customer Services Advisor - Fixed-Term Contract Lincat are one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for over 50 years. We are now...


  • Lincoln, Lincolnshire, United Kingdom Lincat Full time

    Customer Services Advisor - Fixed-Term Contract Lincat are one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for over 50 years. We are now...


  • Lincoln, Lincolnshire, United Kingdom Lincolnshire County Council Full time

    Customer Service Advisor - Carers Lincolnshire County Council, LN1 Part Time, 25 and 31 Hours available £23,954.49 pro rata + Benefits Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality...


  • Lincoln, Lincolnshire, United Kingdom Lincat Full time

    Customer Services Advisor - Fixed-Term ContractLincat are one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for over 50 years.We are now recruiting...


  • Lincoln, Lincolnshire, United Kingdom Lincat Full time

    Customer Services Advisor - Fixed-Term Contract Lincat are one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for over 50 years. We are now...


  • Lincoln, Lincolnshire, United Kingdom Serco Full time

    Customer Service Advisor - Carers Lincolnshire County Council, LN1 Part Time, 25 and 31 Hours available £23,954.49 pro rata + Benefits Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality service,...


  • Lincoln, Lincolnshire, United Kingdom Serco Plc Full time

    Customer Service Advisor x 4Adult Care Teams, Care & Wellbeing HubLocation: Customer Serve Centre, Lancaster House, LincolnFull time, Permanent£21,822.50 per annum + benefitsSerco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride...


  • Lincoln, Lincolnshire, United Kingdom Serco Full time

    Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality service, often supporting some of the most vulnerable people in our society and as one of our Customer Service Advisor's you'll ensure that we continue...


  • Lincoln, Lincolnshire, United Kingdom Lincolnshire County Council Full time

    Advertised on behalf of SERCOSerco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality service, often supporting some of the most vulnerable people in our society - and as one of our Customer Service Advisor's...


  • Lincoln, Lincolnshire, United Kingdom Essential Employment Full time

    Customer Service Advisorneeded in Lincoln, £11.44phPAYE - Reference: Provide an exceptional customer service experience to all customers that contact the Customer Service Centre via Telephone. Through effective call control, questioning and fact finding, correctly gather the required information showing empathy and understanding to the customers concerns...


  • Lincoln, Lincolnshire, United Kingdom 1st Choice Rec Full time £12

    Are you looking for a temp to perm role?Do you have customer service experience?Our client based in Lincoln is looking for candidates with the following backgrounds: customer service, healthcare, teaching assistants, debt recovery, or roles where they have experience of having difficult conversations.Customer Service AdvisorLincoln£12.03 per hourOffice...