Customer Service Specialist
1 week ago
Job Title:
Customer Fulfillment Analyst (Polish OR Ukrainian fluent)nContract length: 10 monthsnSalary: Circa £28,000 per annumnLocation: Camberley, GU16 7AJ (in office 4 days per week)
Main ResponsibilitiesnTo leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targetsnTo work closely with other members of the customer Fulfillment team, as well as thenAssociate Manager to provide outstanding service to all customersnTo maximize collaborative ways of working with trade customers through analysis and communicating recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiativesnTo professionally manage stock allocations together with the centralized team, in line with local sales & supply chain teams' expectations in low or out of stock situations.
RequirementsnSupply Chain Experience or understanding of end-to-end Supply Chain (desirable)nPrevious experience in Customer Services (including order management) is desirable.nShould be of graduate caliber (Economic or management engineering would be preferable)nAdditional European Language (preferred)nExcellent attention to detail with intermediate level Word, Excel and Outlook and strong numerical skills
Must HavenGood communication skillsnFluent English & any EU language or RU, UA, TR.nAbility to work on own initiative and prioritise tasksnAbility to work under pressure with attention to detailnAbility to work across multiple countries at the same timenGood team player skillsnFlexibility/adaptability/respecting deadlines.
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