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MI & Contracts Manager

3 months ago

Hatfield, Hertfordshire, United Kingdom Exemplas Full time £28,000 - £36,000
  • Do you want to play a lead role in data management at Exemplas?
  • Do you enjoy translating requirements for data capture, recording and reporting into effective solutions?
  • Are you a strategic thinker with experience designing and generating CRM Reports?

If you've answered "yes" to these questions the role of MI & Contracts Manager could be for you

About the role

You will lead on the delivery of management information and reporting requirements for the Exemplas Innovation & Programmes Directorate programmes. Your role will be to manage the MI & Contracts team to ensure the accurate, compliant, timely recording and reporting of contractual activity, which is central to our ambition to be data led and recognised Partner of Choice within the national consortium of partners delivering Innovate UK Business Growth Support.

Your responsibilities will include:

  • Taking an active role in the development, introduction and maintenance of the systems and processes to mange the delivery of services/contracts
  • The production of MI both for contract compliance and delivery insight for operational managers across the directorate
  • An active steering role in the design and development of in-house CRM systems
  • Overseeing the reporting of management activity data and financial information for contract portfolios
  • Leading and managing a team of MI & Contracts Coordinators, covering all aspects of people management activities (recruitment and onboarding, performance management and improvement, absence management, learning and development, coaching and mentoring, wellbeing, etc.)
  • Assisting in the preparation of financial claims
  • Leading on the development of Dynamics CRM for the department's client delivery and management information for bid development.

About you

We are looking for someone with a background in computing, computer science, business analysis or a related field, who has considerable experience with designing, generating, analysing and manipulating CRM reports and reporting tools. In addition, you will:

  • Have experience in auditing data and activity to ensure contractual compliance
  • Be numerate and proficient at handling, manipulating and presenting quantitative data
  • Be IT Literate with an emphasis on advanced Excel and database skills
  • Have experience of and working knowledge of HR processes for managing people and teams
  • Have people management skills, in particular motivating and encouraging others, coaching and mentoring, adaptable communication style, managing conflict, giving feedback, etc).

What we offer

  • We are more interested in finding the right person but we are loosely looking in the region of GBP28,000 - GBP36,000pa FTE
  • Broadband allowance
  • Generous, up to 10.5% non-contributory pension scheme
  • Ill-health income protection
  • Life assurance (Death in Service)
  • 26 days holiday (rising to 28 after 2 years' service, pro rata for part time)
  • Flexible and supportive working culture including access to mental health first aiders
  • Wellbeing services for employees including access to discounts, employee assistance programme, Mental Health First Aiders, Doctorline and more
  • Modern, open space and technology enabled working environment
  • Flexible benefits including holiday-buy scheme, eye care vouchers, annual flu vaccination, Cyclescheme.

We fully embrace flexible working, so please feel free to talk about what flexibility means to you at your initial phone interview.

We are committed to equality of opportunity for all and value diversity in our workforce. If you have a disability or special need that requires accommodation, please let us know.

About us

We are one of the UK's foremost business support organisations and for over 25 years, we have provided business advisory services to more than 500,000 small to medium sized businesses on behalf of Government and Private sector organisations. As part of our expert team, you can expect to be empowered to be the best you can and share our company values of Openness (I am keen and willing to engage), Inspiration (I want to be the best that I can be), Conviction (We win, or lose, together) and Accountability (I will take responsibility and ownership). As a business we recognise that giving a superior service to our clients depends on making the most of our people and we aim to give our teams challenging opportunities, recognition for achievement, job enrichment and the maximum flexibility we can.

The fine print

  • Please note we are not a Home Office visa sponsorship licence holder and therefore you must be currently eligible to live and work in the UK to apply for this role.
  • Please read our recruitment privacy notice available on Exemplas website for information about how we process your personal data.
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